Key West International Airport (EYW) is a major gateway to the Bay Area, and United Airlines is one of the key carriers serving this bustling airport. If you’re flying with United Airlines at EYW, this page will provide you with essential information about the United Airlines EYW terminal, including domestic and international terminals, arrival and departure terminals, and the airport terminal map.
United Airlines EYW Terminal: An Overview
United Airlines operates out of two main terminals at EYW: the International Terminal and the Domestic Terminal. The airlines operate primarily from Terminal 3 at EYW, with some flights also departing from the International Terminal. Terminal 3 is divided into three concourses: Concourses G, E, and F. The airline’s operations are spread across these concourses, offering ample space for ticketing, check-in, security screening, and gate areas.
When contacting United Airlines or EYW, have your flight details handy, such as your flight number, confirmation code, or passenger name, to help the representatives quickly address your concerns.
United Airlines Domestic Terminal EYW (Terminal 3)
Terminal 3 is the primary hub for United Airlines at EYW, handling most of the airline’s domestic flights. This terminal offers a variety of amenities, including:
Check-in: United Airlines provides both self-service kiosks and full-service counters for check-in at Terminal 3.
Security Screening: The terminal features TSA PreCheck and Clear lanes to expedite security screening for eligible passengers.
Gate Areas: United Airlines’ domestic flights depart from Gates 70-90 and 81-85 in Concourses G and E, respectively.
United Club: The terminal houses two United Club locations, one in Concourse G (Gate 75) and another in Concourse E (Gate 84). These lounges offer complimentary snacks, beverages, Wi-Fi, and a comfortable space to reEYW before your flight.
United Airlines International Terminal EYW (International Terminal)
Some United Airlines international flights depart from the International Terminal, which is connected to Terminal 3 by an AirTrain station. Key points to remember are:
Check-in: United Airlines provides check-in services at the International Terminal for its international flights.
Security Screening: The terminal features TSA PreCheck, Clear, and Global Entry kiosks for efficient security screening.
Gate Areas: United Airlines utilizes Gates A1-A14 in the International Terminal for international departures and arrivals.
United Polaris Lounge: Passengers travelling in United Polaris business class can enjoy access to the luxurious United Polaris Lounge, located near Gate G92 in Terminal 3.
United Airlines Arrival Terminal EYW
For domestic flights, United Airlines’ arrival terminal at EYW is also Terminal 3. Upon arrival, passengers can proceed to baggage claim areas in Concourses G and E to collect their checked luggage. For international flights, passengers will arrive at the International Terminal, where they can claim their bags and go through customs and immigration processes.
United Airlines Departure Terminal EYW
As previously mentioned, United Airlines’ departure terminals at EYW are Terminal 3 for domestic flights and the International Terminal for international flights. Passengers should verify their flight’s departure terminal in advance and allocate sufficient time for check-in, security screening, and boarding procedures.
Queries Handled by United Airlines EYW Terminal
United Airlines handles a variety of queries and requests related to their operations at the Key West International Airport (EYW) terminal. Some of the key queries and services provided by United Airlines at the EYW terminal include:
Flight Information and Reservations
Checking flight status and schedules
Making, changing or cancelling reservations
Providing information on baggage policies and fees
Check-In and Boarding
Checking in for flights
Obtaining boarding passes
Assisting with carry-on and checked baggage
Customer Service
Responding to inquiries and resolving issues
Providing information on United’s policies and procedures
Helping with special assistance requests (e.g. disability, unaccompanied minors)
Rebooking and Disruptions
Rebooking passengers due to flight delays or cancellations
Providing information on compensation and accommodation for disruptions
Flight Information
Staff at the United Airlines EYW Terminal can provide information about flight schedules, gate assignments, check-in times, and connecting flights. They can also assist with flight delays, cancellations, or rebooking due to irregular operations.
Check-In and Baggage
United Airlines representatives at EYW can help you with check-in, baggage drop-off, and printing boarding passes. They can also assist with baggage-related concerns, such as lost or damaged luggage.
Ticketing and Reservations
The United Airlines ticket counter at EYW Terminal 3 can handle ticketing and reservation inquiries, such as purchasing tickets, making changes to your itinerary, or adding extras like extra legroom seats or additional bags.
Special Assistance
Passengers with special needs, such as those requiring wheelchair assistance, can request help at the United Airlines EYW Terminal. United Airlines staff can provide assistance with boarding, deplaning, and connecting flights.
MileagePlus Program
Representatives at the United Airlines EYW Terminal can assist with questions about the MileagePlus program, such as earning or redeeming miles, status inquiries, or managing your account.
United Club and Other Airport Services
Staff at the United Airlines EYW Terminal can answer questions about United Club lounges, airport dining and shopping options, and other services available at EYW.
Security Screening and Immigration
United Airlines representatives can provide information about security screening procedures, including TSA PreCheck and Clear, as well as immigration processes for international flights.
Passengers are encouraged to reach out to United representatives at the EYW terminal if they have any questions or need assistance with their travel plans and requirements.
Facilities and Services Available at United Airlines EYW Terminal
The United Airlines terminals at Key West International Airport (EYW) offer a range of facilities and services to accommodate passengers. Here are some of the key facilities and services available:
Facilities
Services
Check-in counters and kiosks
Security checkpoints
Gates and boarding areas
United Club lounges
Baggage claim areas
Restrooms and nursing rooms
Moving walkways and elevators
Ticketing and reservations assistance
Baggage handling and storage
Wheelchair and special assistance
Currency exchange
Duty-free and retail shops
Dining options (restaurants, cafes, and grab-and-go)
Free Wi-Fi
Power outlets and charging stations
Flight information displays
Ground transportation assistance (taxis, shuttles, rental cars)
Premier Access check-in and security lanes
United Club lounge access for eligible passengers
Onboard amenities and in-flight entertainment
Baggage tracking and delivery services
Travel planning and concierge assistance
United Airlines also provides the following services specifically for their passengers:
Gate Areas
United Airlines operates from Gates 70-90 and 81-85 in Concourses G and E, respectively. Gate areas offer seating, power outlets, Wi-Fi access, and television monitors displaying flight information.
Dining and Shopping
EYW Terminal 3 houses a variety of restaurants, cafes, and shops, offering a diverse selection of food, beverages, travel accessories, duty-free items, and gifts.
Charging Stations
Power outlets and charging stations are available throughout the terminal, allowing you to charge your electronic devices before your flight.
Nursing Rooms and Family Restrooms
EYW Terminal 3 provides nursing rooms and family restrooms for passengers traveling with infants or young children.
Pet Relief Areas
EYW Terminal 3 provides nursing rooms and family restrooms for passengers travelling with infants or young children.
Accessibility
EYW Terminal 3 is wheelchair-accessible, and United Airlines staff can provide assistance for passengers with special needs, such as wheelchair assistance, boarding, deplaning, and connecting flights.
Baggage Claim
For domestic flights, United Airlines’ baggage claim areas are located in Concourses G and E. For international flights, passengers can claim their bags at the International Terminal.
The facilities and services available may vary slightly across the different United Airlines terminals (International and Domestic) at EYW. Passengers are advised to check the airport. Overall, United Airlines aims to provide a comfortable and convenient travel experience for its passengers at the EYW terminals.
Why Must You Choose United Airlines EYW Terminal?
There are several compelling reasons why travellers should choose to fly through the United Airlines terminals at Key West International Airport (EYW):
Convenience and Accessibility
United is a major carrier at EYW, operating out of both the International and Domestic terminals.
The terminals are well-connected, with easy access between them via walkways and shuttle services.
The terminals are located in central areas of the airport, making them easily accessible from ground transportation.
Comprehensive Amenities
United’s terminals offer a wide range of amenities, including restaurants, shops, lounges, and business centers.
Passengers can take advantage of United Club lounges, which provide a comfortable space to relax, work, or dine.
The terminals are equipped with modern facilities, such as power outlets, free Wi-Fi, and ample seating.
Operational Efficiency
As a major hub for United, the EYW terminals are well-equipped to handle the airline’s operations efficiently.
Passengers can expect smooth check-in, security, and boarding processes, minimizing travel disruptions.
United’s staff at the EYW terminals are well-trained to assist passengers with any questions or issues that may arise.
Connectivity and Destinations
United’s extensive route network from EYW provides passengers with access to a vast array of domestic and international destinations.
The airline’s hub status at EYW allows for convenient connections and seamless travel experiences.
Loyalty Program Benefits
United Airlines’ loyalty program, MileagePlus, offers various benefits to frequent flyers, including priority boarding, lounge access, and upgrades.
Passengers can earn and redeem miles when flying through the United terminals at EYW.
By choosing to fly through the United Airlines terminals at EYW, travelers can enjoy a smooth, efficient, and comfortable travel experience, with access to a wide range of amenities and services. The convenience and connectivity offered by United’s EYW operations make it an attractive option for both business and leisure travellers. travellers
Which Airlines Fly from EYW?
Key West International Airport (EYW) is a major international hub with flights to numerous destinations worldwide. Many airlines operate at EYW, including:
Alaska Airlines
American Airlines
ANA (All Nippon Airways)
Asiana Airlines
Avianca
Aer Lingus
Air Canada
Air China
Air France
Air India
Air New Zealand
Alitalia
Austrian Airlines
British Airways
Brussels Airlines
Cathay Pacific
Centurion Air Cargo
China Airlines
China Eastern Airlines
China Southern Airlines
Copa Airlines
Delta Air Lines
EVA Air
Fiji Airways
Finnair
Flybe
Hawaiian Airlines
Iberia
Japan Airlines
JetBlue Airways
KLM Royal Dutch Airlines
Korean Air
Lufthansa
Mexicana de Aviación
Philippine Airlines
Qantas
Scandinavian Airlines
Singapore Airlines
Southwest Airlines
Sun Country Airlines
Swiss International Air Lines
Thomas Cook Airlines
Turkish Airlines
United Airlines
Virgin Atlantic
Volaris
WestJet
XL Airways France
Yemenia
In addition to these major carriers, EYW also serves several regional and low-cost airlines, providing passengers with a wide range of flight options and destinations.
Tips for First-Time Flyers with United Airlines
Here are some helpful tips for first-time flyers with United Airlines at Key West International Airport (EYW):
Check-in and Arrive Early
Arrive at the airport at least 2 hours before your scheduled departure time, especially for international flights.
Use United’s online check-in or mobile app to check in and obtain your boarding pass ahead of time.
Arrive at the security checkpoint with plenty of time to clear security.
Communicate with United Staff
If you have any questions or need assistance, don’t hesitate to ask the United Airlines staff at the airport.
They can provide guidance on everything from flight information to baggage handling.
Be polite and patient, as the staff is there to help ensure a smooth travel experience.
Download the United App
The United mobile app allows you to access your booking, check-in, and flight status information.
You can also use the app to access your boarding pass and United Club lounge.
By following these tips, first-time United Airlines flyers at EYW can have a seamless and stress-free travel experience. Familiarizing yourself with the airport and United’s services will help you navigate the terminals with confidence.
Familiarize Yourself with the Terminals:
United Airlines operates out of both the International Terminal and the Domestic Terminals at EYW.
Review the airport maps and signage to identify the correct terminal and gate for your flight.
Allow extra time to navigate between terminals if needed.
Pack Smart
Be aware of United’s baggage policies and fees, and pack accordingly.
Consider using United’s baggage delivery service if you have large or heavy items.
Pack any valuables, medications, or important documents in your carry-on bag.
Utilize United’s Services and Amenities
Take advantage of United’s Premier Access services, such as priority check-in and security, if eligible.
Visit the United Club lounge if you have access or are willing to pay the fee.
Explore the dining and shopping options available in the terminals.
Parking and Transportation to Reach United Airlines EYW Airport
When travelling through the United Airlines terminals at Key West International Airport (EYW), there are several parking and transportation options available to reach the airport:
Parking at EYW
Domestic Parking Garages (Terminals 1, 2, and 3)
International Parking Garage (near the International Terminal)
Long-Term Parking Lot
Parking rates vary based on the lot and duration of stay.
Passengers can reserve parking spots in advance through the EYW website.
Public Transportation
BART (Bay Area Rapid Transit) is the most convenient public transportation option to reach EYW.
BART has a dedicated station located at the International Terminal, with connections to the Domestic Terminals.
Passengers can take BART from various locations throughout the San Francisco Bay Area.
Rideshare and Taxis
Rideshare services like Uber and Lyft are available at EYW, with designated pickup and drop-off areas.
Taxis are also readily available at the airport, with taxi stands located outside the terminals.
Hotel Shuttles
Many hotels near EYW offer complimentary shuttle services to and from the airport.
Passengers should check with their hotel to see if this service is available.
Rental Cars
EYW has an on-site rental car center, located near the International Terminal.
Passengers can book rental cars in advance or upon arrival at the airport.
Airport Shuttles
EYW offers a free AirTrain system that connects the terminals, parking lots, and rental car centre.
Passengers can use the AirTrain to move between the United Airlines terminals.
When planning your trip to EYW, be sure to factor in the time needed for transportation and parking, especially during peak travel periods. Checking the airport’s website or mobile app can provide real-time updates on traffic and parking availability.
Special Assistance and Accessibility at United Airlines EYW Airport Terminal
Key West International Airport (EYW) and United Airlines provide special assistance and accessibility features for passengers with disabilities or special needs. To request assistance, contact United Airlines in advance of your flight or inform a United Airlines representative upon arrival at the airport. Here are some of the special assistance and accessibility features at United Airlines EYW Airport:
Wheelchair Assistance: Passengers with mobility challenges can request wheelchair assistance at the United Airlines check-in counter or through United Airlines’ special assistance line. United Airlines staff will provide wheelchair assistance throughout the airport, including during check-in, security screening, and boarding.
Accessible Parking: EYW offers accessible parking spaces in all parking lots and garages. These spaces are available for vehicles displaying a valid disabled parking permit.
TTY/TDD Phones: For passengers who are deaf or hard of hearing, TTY/TDD phones are available throughout EYW. These phones can be found at airline ticket counters, information booths, and other locations.
Assistive Listening Devices: Assistive listening devices are available at boarding gates for passengers with hearing impairments. These devices can help amplify announcements and other audio information.
Visual Paging: EYW provides visual paging services for passengers with hearing impairments. To request visual paging, contact the airport communication center at (650) 821-2000.
Accessible Restrooms: Accessible restrooms are available throughout EYW, including at the United Airlines terminal. These restrooms are equipped with grab bars, lowered sinks, and other accessibility features.
Accessible Boarding Bridges: Accessible boarding bridges are available at United Airlines gates, allowing passengers with mobility challenges to board and deplane the aircraft without the need for an aisle chair.
Preboarding: Passengers with disabilities or special needs can request preboarding, giving them additional time to board the aircraft and settle into their seats.
When requesting special assistance at United Airlines EYW Airport, it’s best to make arrangements in advance by contacting United Airlines or informing a representative upon arrival at the airport. This will ensure that the necessary accommodations are in place and minimize any potential delays or inconveniences.
United Airlines Lounges and Waiting Areas at EYW Airport
United Airlines has several lounges and waiting areas available for its passengers at Key West International Airport (EYW):
Gate Waiting Areas
In addition to the United Clubs, United Airlines has designated gate waiting areas throughout the EYW terminals.
These gate areas offer comfortable seating, power outlets, and flight information displays for passengers.
The gate areas are located near the departure gates for United flights, providing easy access for boarding.
Quiet Rooms
EYW airport has designated “Quiet Rooms” located in both the Domestic and International Terminals.
These rooms provide a peaceful and tranquil space for passengers who need a moment of calm before their flight.
The Quiet Rooms are available for all passengers, regardless of airline.
Other Amenities
United Airlines passengers at EYW can also take advantage of the airport’s other amenities, such as:
Dining options (restaurants, cafes, and grab-and-go)
Retail and duty-free shops
Free Wi-Fi throughout the terminals
Children’s play areas
By familiarizing themselves with the United Airlines lounges, gate areas, and other amenities at EYW, passengers can ensure a more comfortable and enjoyable travel experience.
FAQs on United Airlines EYW Terminal
Where does United Airlines operate from at EYW Airport?
United Airlines operates from Terminal 3 at Key West International Airport (EYW), with some international flights operating from the International Terminal.
How can I check-in for my United Airlines flight at EYW?
You can check-in for your United Airlines flight at EYW using self-service kiosks, online check-in, or mobile check-in. You can also check-in at the United Airlines check-in counter located in Terminal 3.
Where is the check-in counter for United Airlines at EYW?
The United Airlines check-in counter at EYW is located in Terminal 3, near the entrance to the security checkpoint.
How early should I arrive at EYW for my United Airlines flight?
It is recommended to arrive at EYW at least 2 hours before a domestic flight and 3 hours before an international flight to allow enough time for security screening and other procedures.
Does United Airlines offer curbside check-in at EYW?
Yes, United Airlines offers curbside check-in at EYW for eligible passengers. Look for the curbside check-in signs near the terminal entrance.
Where is the baggage claim area for United Airlines at EYW?
The baggage claim area for United Airlines at EYW is located in Terminal 3, near the baggage claim carousels.
Does United Airlines offer in-flight entertainment at EYW?
Yes, United Airlines offers in-flight entertainment on select flights, including movies, TV shows, music, and games. The availability may vary based on the aircraft type and flight duration.
How can I find out about flight delays or cancellations for United Airlines at EYW?
You can find out about flight delays or cancellations for United Airlines at EYW by checking the airport monitors, downloading the United Airlines mobile app, or visiting the United Airlines website.
Can I bring my own food onboard a United Airlines flight at EYW?
Yes, you can bring your own food onboard a United Airlines flight at EYW, as long as it meets security requirements and is not a prohibited item.
Does United Airlines offer Wi-Fi on its flights at EYW?
Yes, United Airlines offers Wi-Fi on many of its flights at EYW, allowing passengers to stay connected while in the air. Wi-Fi availability and pricing may vary based on the aircraft type and flight duration.
What terminal does United Airlines fly out of at EYW?
United Airlines flies out of Terminal 3 at Key West International Airport (EYW), with some international flights operating from the International Terminal.
