SunExpress JNB Terminal – O.R. Tambo International Airport

As a leading airline in the aviation industry, SunExpress has established a strong presence at O.R. Tambo International Airport (JNB) in Johannesburg City. The SunExpress Terminal at JNB Airport serves as a convenient and efficient hub for travelers, offering a seamless experience from arrival to departure. The SunExpress JNB Terminal is strategically located within the expansive JNB Airport complex, providing easy access for both domestic and international passengers. This dedicated terminal caters to the specific needs of SunExpress customers, ensuring a smooth and hassle-free journey.

SunExpress, a renowned airline known for its affordable flights and excellent service, operates from Terminal 1 at O.R. Tambo International Airport (JNB). This terminal, one of the six at JNB, is a bustling hub for both domestic and international flights.

What is the SunExpress JNB Terminal Address?

The address for Terminal 1 at O.R. Tambo International Airport (JNB), where SunExpress operates from, is:

O R Tambo Airport Rd, Johannesburg, 1627, South Africa

Passengers flying with SunExpress at JNB would need to check their airline ticket or booking information to determine which terminal their flight is departing from or arriving into. The terminal information is typically included on the boarding pass or can be found by contacting SunExpress customer service.

How to Contact SunExpress Terminal JNB?

To contact SunExpress Terminal at JNB, you can use the following information:

Airport Name	O.R. Tambo International Airport
O.R. Tambo International Airport Address	O R Tambo Airport Rd, Johannesburg, 1627, South Africa
O.R. Tambo International Airport Phone Number	+1-877-445-3112 /  27 11 921 6262
SunExpress Contact Number	00 90 232 444 07 97
O.R. Tambo International Airport Code	JNB
SunExpress Ticket Counter Hours	24/7
Type	International
SunExpress JNB Terminals	Terminal 1
SunExpress Official Website	http://www.sunexpress.com/
Official YouTube	https://www.youtube.com/user/SUNEXPRESS
Official Twitter	https://x.com/SunExpress
Official Facebook	https://www.facebook.com/SunExpress
Official Instagram	https://www.instagram.com/sunexpress/

Please let me know if you need any other information about contacting SunExpress for their operations at O.R. Tambo International Airport.

JNB SunExpress Terminal Departure

For passengers departing from SunExpress Terminal at JNB Airport, the departure process is straightforward. Here’s what you need to know:

1. 1. Check-in: Once you arrive at the airport, proceed to Terminal 1, where SunExpress operates from. The terminal is equipped with check-in counters and self-service kiosks, where you can check-in and drop off your baggage.

1. 1. Security Screening: After check-in, proceed to the security checkpoint. Ensure you comply with the airport’s security guidelines to avoid any delays.

1. 1. Boarding: Keep an eye on the flight information display screens for updates on your flight’s status and boarding time. When it’s time to board, proceed to your designated gate, where you’ll present your boarding pass and passport for verification.

To ensure a smooth departure from SunExpress Terminal at JNB, it’s recommended to arrive at the airport at least 3 hours before your flight’s scheduled departure time. This allows ample time for check-in, security screening, and any unexpected delays.

SunExpress Terminal JNB Arrivals

For passengers arriving at SunExpress Terminal at JNB Airport, the arrival process is as follows:

1. 1. Disembarkation: Once your flight lands, follow the instructions of the cabin crew and airport staff to safely disembark the aircraft.

1. 1. Passport Control: Proceed to the passport control area, where you’ll present your passport and any required documentation to immigration officers.

1. 1. Baggage Claim: After clearing passport control, proceed to the baggage claim area to retrieve your checked luggage. You can find the relevant carousel by checking the flight information display screens.

1. 1. Customs: Once you’ve collected your luggage, proceed to customs. Depending on your destination and the items you’re carrying, you may be required to declare certain goods.

1. 1. Arrivals Hall: After clearing customs, you’ll enter the arrivals hall. Here, you can meet with anyone waiting for you, arrange ground transportation, or proceed to your onward journey.

It’s always a good idea to check the official JNB Airport website or contact SunExpress directly. Additionally, it’s recommended to familiarize yourself with the airport’s layout by using a terminal map, which can be found on the JNB Airport website or at information desks within the terminal.

Queries Handled by SunExpress JNB Terminal

The SunExpress JNB Terminal primarily handles queries related to SunExpress flights operating to and from JNB Airport. These queries may include:

1. 1. Flight Information: JNB SunExpress Terminal Passengers can inquire about flight schedules, delays, cancellations, or any changes to their flight itinerary.

1. 1. Check-in and Baggage: JNB SunExpress Terminal Passengers can seek assistance with check-in procedures, baggage drop-off, and any baggage-related inquiries, such as lost or damaged luggage.

1. 1. Unaccompanied Minors: The SunExpress JNB Terminal can provide information and assistance for unaccompanied minors traveling on SunExpress flights.

1. 1. Immigration and Customs: JNB SunExpress Terminal Passengers can seek clarification on immigration and customs procedures, requirements, and regulations.

1. 1. Airport Services: JNB SunExpress Terminal Passengers can inquire about airport services and facilities, such as lounges, restaurants, shops, and transportation options.

1. 1. General Inquiries: JNB SunExpress Terminal Passengers can seek answers to general inquiries related to SunExpress flights, such as fare rules, baggage allowances, seat selection, and frequent flyer programs.

For passengers traveling on other airlines or with queries related to JNB Airport, it is recommended to contact the respective airline or the airport’s information desk for assistance.

Facilities and Services Available at SunExpress JNB Terminal

The SunExpress JNB Terminal, located in Terminal 1 of JNB Airport, offers a wide range of facilities and services to ensure a comfortable and convenient journey for passengers. Some of these facilities and services include:

1. 1. Check-in Counters and Kiosks: JNB SunExpress Terminal provides check-in counters and self-service kiosks for passengers to check-in and drop off their baggage.

1. 1. Security Screening: The JNB SunExpress Terminal is equipped with state-of-the-art security screening facilities to ensure the safety and security of all passengers.

1. 1. Departure Lounge: Passengers can relax in the departure lounge, which offers a variety of dining and shopping options, as well as comfortable seating areas.

1. 1. Duty-Free Shopping: The JNB SunExpress Terminal offers duty-free shopping, allowing passengers to purchase a wide range of products, including perfumes, cosmetics, electronics, and confectionery.

1. 1. Restaurants and Cafes: The JNB SunExpress Terminal offers a variety of dining options, ranging from fast food outlets to full-service restaurants.

1. 1. Information Desks: The JNB SunExpress Terminal provides information desks, where passengers can seek assistance with flight information, airport services, and any other queries.

The facilities and services available at SunExpress JNB Terminal, it’s always a good idea to check the official JNB Airport website or contact SunExpress directly.

Why Must You Choose SunExpress JNB Terminal?

There are several reasons why passengers may choose to fly with SunExpress and depart or arrive at JNB Terminal:

1. 1. Affordable Fares: SunExpress is known for offering affordable fares for flights to various destinations around the world.

1. 1. Convenient Location: JNB Airport is conveniently located in Johannesburg City, making it easily accessible for passengers traveling to or from the city.

1. 1. Modern Facilities: The SunExpress JNB Terminal, located in Terminal 1 of JNB Airport, offers modern facilities and services to ensure a comfortable and convenient journey for passengers.

1. 1. Wide Range of Destinations: SunExpress operates flights to a wide range of destinations, including popular vacation spots in Europe and the Mediterranean.

1. 1. Excellent Service: SunExpress is known for providing excellent service to its passengers, with friendly and helpful staff on hand to assist with any queries or concerns.

1. 1. Frequent Flyer Program: SunExpress offers a frequent flyer program, SunExpress Bonus, which allows passengers to earn points and redeem them for rewards such as free flights and upgrades.

Choosing SunExpress JNB Terminal can offer passengers an affordable, convenient, and comfortable journey to a wide range of destinations, with excellent service and modern facilities.

Tips for First-Time Flyers with SunExpress at O.R. Tambo International Airport

Here are some tips for first-time flyers with SunExpress at O.R. Tambo International Airport:

1. 1. Arrive Early: It’s recommended to arrive at the airport at least 3 hours before your international flight’s departure time to allow ample time for check-in, security screening, and any unexpected delays.

1. 1. Check-in Online: To save time, consider checking in online before arriving at the airport. This can often be done up to 24 hours before your flight’s scheduled departure time.

1. 1. Know Your Terminal: Always double-check your flight details to ensure you’re heading to the correct terminal. SunExpress operates from Terminal 1 at JNB Airport.

1. 1. Follow Security Guidelines: Adhere to the airport’s security guidelines to avoid any delays at the security checkpoint. This includes removing any prohibited items from your carry-on luggage and complying with any requests from security personnel.

1. 1. Use the JNB SunExpress Terminal Map: Familiarize yourself with the terminal layout to locate facilities easily. You can find terminal maps on the JNB Airport’s official website or at the information desks within the terminal.

1. 1. Pack Smart: Pack essential items in your carry-on luggage, such as travel documents, medication, and valuables. Also, ensure your luggage adheres to the airline’s baggage allowance and restrictions.

1. 1. Stay Hydrated and Comfortable: Bring an empty water bottle to fill up after security and pack a travel pillow and blanket for added comfort during your flight.

1. 1. Charge Your Devices: Ensure your electronic devices are fully charged before your flight, and bring a portable charger to avoid running out of battery during your journey.

1. 1. Keep Important Documents Handy: Keep your passport, boarding pass, and any other necessary travel documents easily accessible for a smooth check-in and boarding process.

1. 1. Ask for Help: If you have any questions or concerns, don’t hesitate to ask for assistance from SunExpress or JNB Airport staff. They are there to help you.

By following these tips, first-time flyers can ensure a smooth and stress-free journey with SunExpress at O.R. Tambo International Airport.

Parking and Transportation at JNB Airport

O.R. Tambo International Airport (JNB) offers a variety of parking and transportation options for travelers, including those flying with SunExpress.

Parking at JNB Airport:

On-Airport Parking	Off-Airport Parking
JNB has several on-airport parking lots and garages, including short-term and long-term options. Parking rates vary based on the lot and duration of stay. Passengers can pre-book parking online to secure a spot and get discounted rates.	There are numerous off-airport parking facilities near JNB, often offering lower rates compared to on-airport options. These off-site lots provide shuttle services to transport passengers to and from the airport terminals.

Transportation to/from JNB Airport:

Taxis and Rideshare	Taxis, Uber, Lyft, and other rideshare services are readily available at JNB Airport. Passengers can find designated taxi and rideshare pickup/drop-off areas at each terminal.
Public Transportation	The AirTrain JNB is an automated light rail system that connects the airport’s terminals, parking lots, and regional transportation hubs. Passengers can also take the Johannesburg City subway or local buses to access JNB Airport.
Shuttle and Private Transfer Services	Many hotels, travel agencies, and private companies offer shuttle or private car services to and from JNB Airport. These pre-arranged transportation options can be booked in advance for a more seamless arrival and departure.
Rental Cars	JNB Airport has several on-site rental car companies, allowing passengers to rent a vehicle for their transportation needs. Rental car counters are located within the airport terminals or in the adjacent rental car center.

Regardless of which terminal your SunExpress flight is departing from or arriving into, you can utilize these various parking and transportation options to get to and from JNB Airport conveniently. It’s recommended to research and plan your transportation ahead of time to ensure a smooth start or end to your SunExpress journey at JNB.

SunExpress JNB Terminal Nearby Hotels and Accommodation

JNB Airport is located near several hotels and accommodations, making it convenient for passengers traveling through the SunExpress JNB Terminal. Some of the hotels and accommodations near JNB Airport include:

On-Airport Hotels	Off-Airport Hotels	Other Accommodation Options
TWA Hotel – Located within the airport complex, directly connected to Terminal 5. Courtyard by Marriott Johannesburg JNB Airport – Located on the airport grounds, near Terminal 5.	Crowne Plaza JNB Airport Johannesburg City – Approximately 1 mile from the airport. Hilton Garden Inn Johannesburg/JNB Airport – Approximately 2 miles from the airport. Holiday Inn Express JNB Airport – Approximately 3 miles from the airport.	Airbnb and vacation rental properties in the surrounding neighborhoods. Hostels and budget-friendly accommodations in the Jamaica, Queens area near JNB.

When selecting a hotel or accommodation near JNB Airport, consider factors such as proximity to the airport, shuttle service availability, amenities, and pricing to find the best option for your needs. It’s important to note that the specific terminal your SunExpress flight is departing from or arriving into may not be the closest to the hotel you choose. Therefore, be sure to factor in transportation time and costs when booking your accommodation.

Special Assistance and Accessibility at O.R. Tambo International Airport

O.R. Tambo International Airport (JNB) is committed to providing special assistance and accessibility for passengers with disabilities or special needs. Here are some of the services and amenities available:

1. 1. Wheelchair Services: JNB Airport offers wheelchair services for passengers who require mobility assistance. Passengers can request wheelchair services through their airline or the airport’s information desk.

1. 1. Accessible Parking: JNB Airport provides accessible parking spaces in each terminal’s parking garages for vehicles displaying valid disabled parking permits.

1. 1. Accessible Restrooms: JNB Airport has accessible restrooms throughout the terminals, which are equipped with grab bars and accessible sinks.

1. 1. TTY/TDD Services: JNB Airport provides TTY/TDD services for passengers with hearing or speech impairments. These services can be accessed through the airport’s information desk.

1. 1. Service Animals: JNB Airport allows service animals to accompany passengers with disabilities in all areas of the airport.

1. 1. Visual Paging: JNB Airport provides visual paging services for passengers with hearing impairments. These services can be accessed through the airport’s information desk.

1. 1. Family Restrooms: JNB Airport provides family restrooms, which are equipped with changing tables and accessible sinks, for passengers traveling with young children or individuals with special needs.

For the most up-to-date information on special assistance and accessibility services at JNB Airport, it’s always a good idea to check the official JNB Airport website or contact the airport directly. Additionally, passengers can contact their airline to make arrangements for special assistance prior to their arrival at the airport.

SunExpress Lounges and Waiting Areas at O.R. Tambo International Airport

SunExpress currently operate dedicated lounges at O.R. Tambo International Airport (JNB). However, passengers traveling with SunExpress can access the various lounges and waiting areas available at JNB Airport. Here are some of the lounges and waiting areas available at JNB Airport:

1. 1. Air France Lounge: Located in Terminal 1, the Air France Lounge is available to passengers traveling in first and business class or with elite frequent flyer status.

1. 1. Lufthansa Business Lounge: Located in Terminal 1, the Lufthansa Business Lounge is available to passengers traveling in business class or with elite frequent flyer status.

1. 1. British Airways Galleries Lounge: Located in Terminal 7, the British Airways Galleries Lounge is available to passengers traveling in first and business class or with elite frequent flyer status.

1. 1. Delta Sky Club: Located in Terminal 1, the Delta Sky Club is available to passengers traveling in first and business class or with elite frequent flyer status.

1. 1. Centurion Lounge: Located in Terminal 1, the Centurion Lounge is available to passengers with American Express Platinum or Centurion cards.

In addition to these lounges, JNB Airport offers various waiting areas and seating options throughout the terminals for passengers to relax and wait for their flights. These waiting areas are equipped with amenities such as charging stations, restrooms, and food and beverage options.

FAQs on JNB Airport Terminal SunExpress

Here are the answers to the FAQs for SunExpress at JNB Airport: