Shanghai Airlines HEL Terminal – Helsinki-Vantaa Airport


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As a leading international airline, Shanghai Airlines has established a strong presence at Helsinki-Vantaa Airport (HEL) in Helsinki City. The Shanghai Airlines HEL Terminal serves as a hub for the airline’s operations, providing a seamless travel experience for passengers traveling to and from the bustling city of Shanghai. The Shanghai Airlines Terminal is located within the expansive HEL Airport complex, offering easy access to the airport’s various facilities and amenities. The terminal is designed to cater to the needs of Shanghai Airlines’ passengers, providing a comfortable and efficient environment for check-in, security screening, and boarding.
Shanghai Airlines HEL Terminal - Helsinki-Vantaa Airport
Shanghai Airlines operates from Terminal 1 at HEL Airport. Terminal 1, also known as the International Terminal is a bustling hub for international airlines. This terminal is renowned for its modern facilities, excellent services, and easy accessibility.

What is the Shanghai Airlines HEL Terminal Address?

Shanghai Airlines operates from Terminal 1 at HEL Airport. The address for HEL Terminal 1 is:

Lentäjänkuja 1, 01530 Vantaa, Finland

The terminal used by Shanghai Airlines will be part of this larger HEL Airport complex. Travelers should plan accordingly and allow sufficient time to navigate the airport and reach the correct terminal for their Shanghai Airlines flight.

How to Contact Shanghai Airlines Terminal HEL?

To contact Shanghai Airlines Terminal at HEL Airport, passengers can use the following methods:
Airport Name Helsinki-Vantaa Airport
Helsinki-Vantaa Airport Address Lentäjänkuja 1, 01530 Vantaa, Finland
Helsinki-Vantaa Airport Phone Number +1-877-445-3112 /  358 20 7083000
Shanghai Airlines Contact Number +1-800-227-5118
Helsinki-Vantaa Airport Code HEL
Shanghai Airlines Ticket Counter Hours 24/7
Type International
Shanghai Airlines HEL Terminals Terminal 1
Official Twitter https://twitter.com/shanghaiairrblx
Official Facebook https://www.facebook.com/shanghaiairlines/
By contacting Shanghai Airlines directly or reaching out to HEL Airport, passengers can get the necessary information to navigate the airport and find the correct terminal for their Shanghai Airlines flight.

HEL Shanghai Airlines Terminal Departures

For departures from Shanghai Airlines Terminal HEL, passengers can follow these steps:
    • Check-in: HEL Shanghai Airlines Terminal Passengers should arrive at the airport at least three hours before their scheduled departure time to allow enough time for check-in and security screening. Shanghai Airlines check-in counters are located in Terminal 1 at HEL Airport. Passengers can check-in online, at the self-service kiosks, or the check-in counter.
    • Security Screening: After check-in, passengers will need to go through security screening. They should have their boarding pass and identification ready for inspection. Passengers should also ensure that they comply with TSA guidelines regarding carry-on luggage and prohibited items.
    • Boarding: HEL Shanghai Airlines Terminal Passengers should proceed to their designated boarding gate at least 45 minutes before their scheduled departure time. Boarding typically begins 30 minutes before departure. Passengers should listen to boarding announcements and follow the instructions of airport staff.
Passengers need to arrive at the airport with enough time to complete these steps and avoid missing their flight. Passengers should also check their flight status before leaving for the airport to ensure that there are no delays or cancellations.

Shanghai Airlines Terminal HEL Arrivals

For arrivals at Shanghai Airlines Terminal HEL, passengers can follow these steps:
    • Immigration and Customs: After disembarking from the plane, passengers will need to go through immigration and customs. They should have their passport and any necessary travel documents ready for inspection. Passengers should also declare any items that they are bringing into the country, as required by customs regulations.
    • Baggage Claim: After clearing immigration and customs, passengers can proceed to the baggage claim area to collect their checked luggage. They should look for the carousel that corresponds to their flight and wait for their luggage to arrive.
    • Exit: Once passengers have collected their luggage, they can exit the terminal and proceed to their final destination. There are several transportation options available from Terminal 1, including taxis, buses, and the AirTrain, which connects to the NYC subway system.
Passengers should ensure that they have all their belongings before leaving the airport and follow any additional instructions or guidelines provided by airport staff.
Shanghai Airlines HEL Terminal - Helsinki-Vantaa Airport

Queries Handled by Shanghai Airlines HEL Terminal

Shanghai Airlines HEL Terminal handles a variety of queries and concerns from passengers, including:
    • Flight Information: HEL Shanghai Airlines Terminal Passengers can inquire about their flight status, schedule changes, and any delays or cancellations.
    • Check-in and Boarding: HEL Shanghai Airlines Terminal Passengers can seek assistance with check-in procedures, including online check-in, self-service kiosks, and check-in counter services. They can also ask about boarding procedures and requirements.
    • Baggage: HEL Shanghai Airlines Terminal Passengers can inquire about baggage allowances, fees, and restrictions. They can also seek assistance with lost or delayed baggage.
    • Immigration and Customs: HEL Shanghai Airlines Terminal Passengers can ask about immigration and customs procedures and requirements, including visa requirements, declaration forms, and prohibited items.
To contact Shanghai Airlines HEL Terminal, passengers can call the customer service hotline or visit the Shanghai Airlines website for more information. Passengers can also seek assistance from Shanghai Airlines staff at the check-in counter or at the customer service desk located in Terminal 1.

Facilities and Services Available at Shanghai Airlines HEL Terminal

Shanghai Airlines Terminal HEL offers a variety of facilities and services to enhance the travel experience of its passengers. Some of the key facilities and services available at Shanghai Airlines Terminal HEL include:
    • Check-in: Shanghai Airlines Terminal HEL offers online check-in, self-service kiosks, and check-in counter services to make the check-in process as smooth as possible.
    • Security Screening: HEL Airport Terminal Shanghai Airlines features state-of-the-art security screening equipment to ensure the safety and security of passengers.
    • Duty-Free Shopping: Shanghai Airlines Terminal HEL offers duty-free shopping options for passengers, allowing them to purchase a variety of items, including luxury goods, electronics, and souvenirs.
    • Restaurants and Bars: HEL Airport Terminal Shanghai Airlines features a variety of restaurants and bars, offering passengers a range of dining options, from quick snacks to sit-down meals.
    • Accessibility: Shanghai Airlines Terminal HEL is fully accessible to passengers with disabilities, with features such as wheelchair assistance, accessible restrooms, and TTY phones.
    • Wi-Fi: HEL Airport Terminal Shanghai Airlines offers free Wi-Fi to passengers, allowing them to stay connected while they wait for their flight.
The Shanghai Airlines Terminal HEL offers a range of facilities and services to enhance the travel experience of its passengers, from check-in to boarding and beyond.

Why Must You Choose Shanghai Airlines HEL Terminal?

There are several reasons why passengers may choose to fly with Shanghai Airlines from HEL Terminal:
    • Convenience: Shanghai Airlines operates from Terminal 1 at HEL Airport, which is easily accessible by car, taxi, bus, and AirTrain. The terminal offers a range of facilities and services, including duty-free shopping, restaurants, and lounges, making it a convenient and comfortable option for travelers.
    • Reliability: Shanghai Airlines Terminal HEL has a reputation for reliability and punctuality, with a strong track record of on-time performance. Passengers can trust Shanghai Airlines to get them to their destination safely and on time.
    • Comfort: Shanghai Airlines Terminal HEL offers a range of seating options, from economy to business class, with comfortable seats and ample legroom. The airline also offers in-flight entertainment, including movies, TV shows, and music, to keep passengers entertained during their journey.
    • Service: Shanghai Airlines Terminal HEL is known for its exceptional service, with friendly and attentive cabin crew who are dedicated to ensuring that passengers have a comfortable and enjoyable flight. The airline also offers special assistance to passengers with disabilities, children, and those requiring additional support.
    • Value: Shanghai Airlines Terminal HEL offers competitive fares and a range of fare options, including discounted tickets for students, seniors, and military personnel. Passengers can also take advantage of the airline’s frequent flyer program to earn rewards and discounts on future flights.
The Shanghai Airlines HEL Terminal offers a convenient, reliable, comfortable, and valuable travel experience for passengers, making it a top choice for those traveling to and from Helsinki City.

Tips for First-Time Flyers with Shanghai Airlines at Helsinki-Vantaa Airport

Here are some tips for first-time flyers with Shanghai Airlines at Helsinki-Vantaa Airport:
    • Arrive Early: Allow plenty of time to check in, go through security, and find your gate. Shanghai Airlines recommends arriving at the airport at least three hours before your scheduled departure time.
    • Check-in Online: Save time at the airport by checking in online up to 24 hours before your flight. You can print your boarding pass at home or have it sent to your mobile device.
    • Pack Smart: Review the airline’s baggage policy to ensure that your luggage meets the size and weight restrictions. Pack any essential items, such as medication and travel documents, in your carry-on bag.
    • Security Screening: Be prepared for security screening by removing any metal objects, such as belts and jewelry, and placing them in the bin provided. Follow the instructions of the TSA agents and cooperate with any additional screening procedures.
    • Boarding: Listen for boarding announcements and follow the instructions of the gate agents. Have your boarding pass and identification ready for inspection.
    • In-Flight Comfort: Dress comfortably for the flight and bring any items that will help you relax, such as a neck pillow, blanket, or noise-canceling headphones.
    • Customs and Immigration: If you are traveling internationally, be prepared for customs and immigration procedures upon arrival. Have your passport and any required documentation ready for inspection.
By following these tips, first-time flyers can ensure a smooth and stress-free travel experience with Shanghai Airlines at Helsinki-Vantaa Airport.

Parking and Transportation at HEL Airport

Helsinki-Vantaa Airport offers a range of parking and transportation options for travelers. Here are some of the most popular options:
    • Parking: HEL Airport offers both short-term and long-term parking options. Short-term parking is available in the Central Terminal Area (CTA) parking lot, which is located within walking distance of all terminals. Long-term parking is available at the airport’s off-site parking lots, which are connected to the terminals by a free shuttle service.
    • Taxis: Taxis are readily available at HEL Airport, with designated taxi stands located outside of each terminal. The flat fare from HEL to Manhattan is $52, plus tolls and a surcharge during peak hours.
    • Ride-sharing: Ride-sharing services such as Uber and Lyft are also available at HEL Airport. Passengers can use the ride-sharing apps to request a ride and be picked up at designated locations outside of each terminal.
    • Public Transportation: The AirTrain is a convenient and affordable option for travelers looking to get to and from HEL Airport. The AirTrain connects all terminals to the Jamaica and Howard Beach stations, where passengers can transfer to the subway or Long Island Rail Road. The fare for the AirTrain is $7.75, and passengers can purchase a MetroCard to use for the subway or bus.
    • Car Rentals: Several car rental companies operate at HEL Airport, including Avis, Budget, and Hertz. Passengers can pick up their rental car at the designated car rental center, which is located off-airport and connected to the terminals by a free shuttle service.
By considering these parking and transportation options, travelers can choose the best option for their needs and budget when traveling to and from HEL Airport.

Shanghai Airlines HEL Terminal Nearby Hotels and Accommodation

If you are traveling with Shanghai Airlines and need nearby accommodation options, there are several hotels located near HEL Airport. Here are some of the most popular nearby hotels:
Hotels Near HEL Airport Terminal 1 Hilton Garden Inn HEL Airport Hampton Inn & Suites HEL Airport Holiday Inn Express HEL Airport Area
Hotels Near HEL Airport Terminal 4 Courtyard by Marriott HEL Airport Fairfield Inn & Suites by Marriott HEL Airport Radisson Hotel HEL Airport
Hotels Near HEL Airport Terminal 5 Sheraton HEL Airport Hotel Crowne Plaza HEL Airport Helsinki City Holiday Inn Express HEL Airport
Hotels Near HEL Airport Terminal 8 Hyatt Place HEL Airport Comfort Inn & Suites HEL Airport Best Western Plus HEL Airport Hotel
These hotels offer a range of amenities, such as shuttle services to the airport, on-site dining, and business facilities, catering to the needs of international travelers. Passengers can research and book their accommodations based on their preferred location, budget, and proximity to the terminal where their Shanghai Airlines flight is scheduled to depart or arrive. It’s important to note that the hotel options and their proximity to the specific terminals may vary, so it’s recommended to check the hotel’s location and shuttle services to ensure it meets your travel needs.

Special Assistance and Accessibility at Helsinki-Vantaa Airport

Helsinki-Vantaa Airport provides special assistance and accessibility services to ensure that all travelers can safely and comfortably navigate the airport. Here are some of the special assistance and accessibility services available at HEL Airport:
    • Wheelchair Assistance: Wheelchair assistance is available for travelers who require mobility assistance. Travelers can request wheelchair assistance through their airline or at the airport’s information desk.
    • Accessible Parking: HEL Airport offers designated accessible parking spaces in the airport’s parking lots. These spaces are located near the terminal entrances and are marked with the international symbol of accessibility.
    • TDD/TTY Phones: TDD/TTY phones are available throughout the airport for travelers who are deaf or hard of hearing. These phones are located at the airport’s information desks and in the terminal lobbies.
    • Service Animals: Service animals are welcome at HEL Airport. Travelers with service animals should inform their airline in advance and follow the airport’s guidelines for traveling with service animals.
    • Visual Paging: Visual paging is available throughout the airport for travelers who are deaf or hard of hearing. Travelers can request visual paging at the airport’s information desks.
    • Family Restrooms: Family restrooms are available throughout the airport for travelers who require additional assistance or privacy. These restrooms are equipped with changing tables and are located near the terminal lobbies.
    • Accessible Transportation: Accessible transportation options are available at HEL Airport, including wheelchair-accessible taxis and paratransit services. Travelers can request accessible transportation through their airline or at the airport’s information desk.
By offering these special assistance and accessibility services, HEL Airport ensures that all travelers can safely and comfortably navigate the airport. Travelers who require special assistance should inform their airline in advance and follow the airport’s guidelines for accessibility services.

Shanghai Airlines Lounges and Waiting Areas at Helsinki-Vantaa Airport

Shanghai Airlines have a dedicated terminal at Helsinki-Vantaa Airport (HEL), the airline’s passengers have access to a specific Shanghai Airlines lounge or waiting area within the airport. There are several lounges and waiting areas that Shanghai Airlines passengers may be able to utilize at HEL Airport, depending on their travel class, airline status, or membership in certain loyalty programs. Here’s an overview of the lounge and waiting area options available to Shanghai Airlines passengers at HEL Airport:
Airline Lounges Since Shanghai Airlines operates flights out of Terminal 1 or Terminal 4 at HEL, its passengers may have access to the following lounges: China Eastern Airlines Lounge (Terminal 1) Air France-KLM Lounge (Terminal 1) American Airlines Admirals Club (Terminal 8) Passengers may be able to access these lounges if they hold a business or first-class ticket, are members of the airline’s frequent flyer program, or have a lounge membership/access pass.
Priority Pass Lounges HEL Airport has several lounges that are part of the Priority Pass program, which provides lounge access to eligible members. HEL Shanghai Airlines Terminal passengers who hold a Priority Pass membership may be able to use lounges such as the Plaza Premium Lounge (Terminal 4) or the Timberland Lounge (Terminal 1).
Waiting Areas In addition to the lounges, HEL Shanghai Airlines Terminal passengers can utilize the general waiting areas and seating within the terminals at HEL Airport. These areas often have access to power outlets, Wi-Fi, and basic amenities for passengers.
Passenger Assistance HEL Shanghai Airlines Terminal passengers can seek assistance from the airline’s staff or the airport’s customer service representatives for information on lounge access and other waiting area options.
It’s important to note that the specific lounge and waiting area options available to Shanghai Airlines passengers may vary depending on the airline’s agreements, the passenger’s travel class, and their membership status in loyalty programs. Passengers are advised to check with Shanghai Airlines or the airport staff for the most up-to-date information on the facilities and services they can access during their time at HEL Airport.

FAQs on HEL Airport Terminal Shanghai Airlines

Where does Shanghai Airlines operate from at HEL Airport?
Shanghai Airlines operates from Terminal 1 at HEL Airport.
How can I check in for my Shanghai Airlines flight at HEL?
Passengers can check in for their Shanghai Airlines flight at HEL at the check-in counter located in Terminal 1 or online through the Shanghai Airlines website or mobile app.
Where is the check-in counter for Shanghai Airlines at HEL?
The check-in counter for Shanghai Airlines at HEL is located in Terminal 1.
How early should I arrive at HEL for my Shanghai Airlines flight?
Passengers are advised to arrive at HEL at least 3 hours before their scheduled departure time for international flights and 2 hours before for domestic flights.
Does Shanghai Airlines offer curbside check-in at HEL?
No, Shanghai Airlines does not currently offer curbside check-in at HEL.
Where is the baggage claim area for Shanghai Airlines at HEL?
The baggage claim area for Shanghai Airlines at HEL is located in Terminal 1.
Does Shanghai Airlines offer in-flight entertainment at HEL?
Yes, Shanghai Airlines offers in-flight entertainment on its flights at HEL, including movies, TV shows, music, and games.
How can I find out about flight delays or cancellations for Shanghai Airlines at HEL?
Passengers can check the status of their Shanghai Airlines flight at HEL on the airline’s website or mobile app or by contacting the airline’s customer service hotline.
Can I bring my food onboard a Shanghai Airlines flight at HEL?
Yes, passengers are allowed to bring their food onboard Shanghai Airlines flights at HEL, as long as it complies with TSA and airline regulations.
Does Shanghai Airlines offer Wi-Fi on its flights at HEL?
Yes, Shanghai Airlines offers Wi-Fi on its flights at HEL for a fee.
What Terminal does Shanghai Airlines fly out of at HEL?
Shanghai Airlines flies out of Terminal 1 at HEL.
What Terminal is Shanghai Airlines Arrival at HEL?
Shanghai Airlines arrival is at Terminal 1 at HEL.
Where do I pick up arriving passengers at HEL?
Passengers can be picked up at the Arrivals level of their respective terminal at HEL.
Does Shanghai Airlines fly out of Terminal 4 HEL?
No, Shanghai Airlines does not fly out of Terminal 4 at HEL.
Where does Shanghai Airlines fly from in HEL?
Shanghai Airlines flies from Terminal 1 at HEL.
What Shanghai Airlines Terminal is domestic arrivals at HEL?
Shanghai Airlines does not operate domestic flights at HEL, so there are no domestic arrivals for Shanghai Airlines at HEL.

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