New England Airlines, one of the leading regional carriers in the Northeastern United States, operates its primary hub at the Missoula International Airport (MSO) in Missoula City. The New England Airlines MSO Terminal is a crucial part of the airline’s operations, serving as the main gateway for passengers traveling to and from the carrier’s extensive network of destinations.
New England Airlines operates from Terminal 5 at MSO Airport. Terminal 5, also known as T5, is a modern and spacious facility that caters specifically to JetBlue Airways and its partner airlines, including New England Airlines. The terminal is easily accessible by car, taxi, or public transportation, making it convenient for all travelers.
What is the New England Airlines MSO Terminal Address?
The New England Airlines operates from Terminal 5 at MSO Airport, which is located at:
5225 Hwy 10 W, Missoula, MT 59808, American States
Please note that Terminal 5 is specifically designated for JetBlue Airways and its partner airlines, including New England Airlines. To ensure a smooth travel experience, it’s always a good idea to double-check your terminal information with your airline before your departure.
New England Airlines operates from Terminal 5 at MSO Airport. Here’s a guide to help you navigate the New England Airlines Terminal MSO departures process:
Arrival at the Airport: It is recommended to arrive at MSO Airport at least two hours before your scheduled departure time to allow ample time for check-in, security screening, and any unexpected delays.
Check-In: New England Airlines offers both online and airport check-in options. If you haven’t checked in online, proceed to the JetBlue check-in counters at Terminal 5 to obtain your boarding pass. Make sure to have your travel documents, such as your passport and any required visas, ready for verification.
Security Screening: After check-in, proceed to the TSA security checkpoint. Have your boarding pass and identification ready for inspection. Remove any prohibited items from your carry-on baggage, and follow the TSA guidelines for a smooth security screening process.
Terminal 5 Amenities: Once you’ve cleared security, explore the amenities available at Terminal 5, including shops, restaurants, and lounges. You can find a variety of food and beverage options, duty-free shopping, and relaxation areas to help pass the time before your flight.
Locate Your Gate: Refer to the New England Airlines Terminal MSO map or the flight information display screens to locate your departure gate. Make sure to arrive at the gate at least 30 minutes before your scheduled departure time.
Boarding: New England Airlines will announce boarding for your flight. Listen for your boarding group or zone number, and have your boarding pass and identification ready for the gate agent.
Departure: Once you’ve boarded the aircraft, store your carry-on luggage in the overhead bin or under the seat in front of you, fasten your seatbelt, and prepare for departure.
By following these steps, you’ll be well-prepared for a smooth departure with New England Airlines from MSO Airport.
New England Airlines MSO Terminal Arrivals
New England Airlines operates from Terminal 5 at MSO Airport. Here’s a guide to help you navigate the New England Airlines Terminal MSO arrivals process:
Disembarkation: Upon arrival at MSO Airport, follow the instructions of the flight crew and airport staff to safely disembark the aircraft.
Immigration and Customs: If you’re an international passenger, proceed to the U.S. Customs and Border Protection (CBP) area for passport control and customs inspection. Have your passport and any required documents ready for verification.
Baggage Claim: After clearing immigration and customs, follow the signs to the baggage claim area. Locate the carousel assigned to your flight and wait for your luggage to arrive.
Terminal 5 Amenities: If you have some time before your connecting flight or need to wait for someone, you can explore the amenities available at Terminal 5. There are a variety of food and beverage options, duty-free shopping, and relaxation areas to help pass the time.
Connecting Flights: If you have a connecting flight with New England Airlines or another airline, follow the signs to your departure terminal and gate. You may need to go through security screening again, so allow sufficient time for this process.
By following these steps, you’ll be well-prepared for a smooth arrival with New England Airlines at MSO Airport. Safe travels!
Queries Handled by New England Airlines MSO Terminal
The New England Airlines MSO Terminal, which operates from Terminal 5 at MSO Airport, handles various queries related to travel, passenger services, and airline operations. Here are some common queries that the New England Airlines MSO Terminal can assist with:
Flight Information: The terminal staff can provide you with up-to-date information on flight schedules, delays, cancellations, and gate assignments.
Check-In: New England Airlines offers both online and airport check-in options. If you haven’t checked in online, you can visit the JetBlue check-in counters at Terminal 5 to obtain your boarding pass.
Baggage Services: If you have questions about baggage allowances, fees, or need assistance with lost or delayed luggage, the terminal staff can help.
Security Screening: For questions about security screening procedures, prohibited items, or TSA PreCheck eligibility, the terminal staff can provide guidance and assistance.
Terminal Amenities: If you have questions about terminal amenities, such as shops, restaurants, lounges, or other services, the New England Airlines MSO Terminal staff can provide information and directions.
Immigration and Customs: If you’re an international passenger arriving at MSO Airport, the terminal staff can provide guidance on immigration and customs procedures.
Connecting Flights: If you have a connecting flight with New England Airlines or another airline, the terminal staff can help you locate your departure terminal and gate, as well as provide information on any necessary security screening.
For more specific queries related to New England Airlines policies, fare rules, or customer service issues, you may need to contact New England Airlines directly or visit their website for assistance.
Facilities and Services Available at New England Airlines MSO Terminal
The New England Airlines MSO Terminal, which operates from Terminal 5 at MSO Airport, offers a variety of facilities and services to ensure a comfortable and convenient travel experience for passengers. Here are some of the amenities and services available at the New England Airlines MSO Terminal:
Check-In: New England Airlines offers both online and airport check-in options. At Terminal 5, you can find self-service kiosks and staffed check-in counters to obtain your boarding pass and check your luggage.
Security Screening: Terminal 5 is equipped with modern security screening facilities, including TSA PreCheck lanes for eligible passengers. Make sure to follow all TSA guidelines to ensure a smooth security screening process.
Dining and Shopping: Terminal 5 offers a wide range of dining options, from quick bites to sit-down restaurants, as well as duty-free shopping and retail stores. You can find everything from souvenirs and travel essentials to luxury goods and electronics.
Free Wi-Fi: Stay connected with free Wi-Fi available throughout Terminal 5. You can access the internet on your mobile devices or laptops to browse, work, or stream entertainment.
Charging Stations: Keep your devices charged with numerous charging stations and power outlets located throughout the terminal, including at gates and seating areas.
Accessibility Services: Terminal 5 offers several accessibility services, such as wheelchair assistance, accessible restrooms, and TTY/TDD phones, to accommodate passengers with disabilities.
These facilities and services aim to enhance your travel experience with New England Airlines at MSO Airport. If you have any specific questions or need assistance, don’t hesitate to ask the terminal staff for help.
Why Must You Choose New England Airlines MSO Terminal?
Choosing the New England Airlines MSO Terminal for your travel needs comes with several benefits and advantages. Here are some reasons why you might want to choose New England Airlines at MSO Airport:
Convenient Location: MSO Airport serves as a major international hub, making it easily accessible from various destinations around the world. The New England Airlines MSO Terminal, located at Terminal 5, offers a convenient starting point for both domestic and international travel.
Modern Facilities: Terminal 5 at MSO Airport is a modern and spacious facility, offering a wide range of amenities and services to ensure a comfortable and enjoyable travel experience. These include dining and shopping options, lounges, free Wi-Fi, charging stations, and more.
Seamless Connectivity: New England Airlines operates as a partner with JetBlue Airways, providing seamless connectivity to numerous destinations across JetBlue’s network. This partnership allows for convenient flight connections and access to a wide range of destinations.
Excellent Customer Service: New England Airlines and JetBlue are known for their commitment to providing excellent customer service. From check-in to boarding, you can expect friendly and professional assistance from the airline’s staff and crew.
Competitive Fares: New England Airlines, through its partnership with JetBlue, offers competitive fares and a range of fare options to suit different budgets and travel preferences. This makes it an attractive choice for both leisure and business travelers.
Sustainable Practices: JetBlue, and by extension, New England Airlines, is committed to implementing sustainable practices in its operations. This includes efforts to reduce carbon emissions, improve fuel efficiency, and minimize waste. By choosing New England Airlines, you’re supporting an airline that prioritizes environmental sustainability.
Choosing the New England Airlines MSO Terminal for your travel needs offers a combination of convenience, modern facilities, seamless connectivity, excellent customer service, competitive fares, and sustainable practices.
Tips for First-Time Flyers with New England Airlines at Missoula International Airport
If you’re a first-time flyer with New England Airlines at Missoula International Airport (MSO), here are some tips to help you navigate your journey and ensure a smooth travel experience:
Arrive Early: Give yourself plenty of time to arrive at MSO Airport, ideally at least two hours before your scheduled departure for domestic flights and three hours for international flights. This allows ample time for check-in, security screening, and any unexpected delays.
Check Your Flight Status: Before leaving for the airport, check the status of your New England Airlines flight to ensure it’s on time and to confirm your departure terminal and gate. You can do this by visiting the New England Airlines or JetBlue websites or using a flight tracking app.
Pack Smart: Make sure your carry-on and checked luggage comply with New England Airlines’ baggage allowances and restrictions. Review the TSA guidelines for prohibited items to avoid any issues during security screening.
Check-In Online: Take advantage of New England Airlines’ online check-in service, which is available 24 hours before your scheduled departure. This can save you time at the airport and help you avoid long lines at the check-in counter.
Bring Necessary Documents: Ensure you have all the necessary documents for your trip, including your passport (for international travel), driver’s license or other government-issued ID, and any required visas. Keep these documents easily accessible for security and check-in procedures.
Familiarize Yourself with the Airport: Review the MSO Airport Terminal map to familiarize yourself with the layout, amenities, and services available at Terminal 5, where New England Airlines operates. This can help you navigate the airport more efficiently and locate important facilities, such as restrooms, restaurants, and lounges.
Stay Updated: Keep an eye on flight information display screens and listen for announcements regarding your flight. This will help you stay informed about any changes or updates to your flight status.
Ask for Help: If you have any questions or need assistance during your journey, don’t hesitate to ask the New England Airlines or JetBlue staff for help. They’re there to ensure your travel experience is as smooth and enjoyable as possible.
By following these tips, you’ll be well-prepared for your first flight with New England Airlines at MSO Airport. Safe travels!
Parking and Transportation at MSO Airport
Here are the key details about parking and transportation options at the Missoula International Airport (MSO) for those traveling through the New England Airlines Terminal:
Parking at MSO Airport
Short-Term Parking: Located closest to the terminals, these lots are convenient for quick drop-offs and pickups.
Long-Term Parking: These lots are situated a bit further from the terminals and offer more economical rates for extended stays.
Economy Parking: The most affordable option, the economy lots require a shuttle ride to reach the terminals.
Passengers can reserve parking spots in advance through the MSO Airport website or mobile app to guarantee availability and secure the best rates.
Ground Transportation:
Taxis: Taxi stands are located outside each terminal, providing direct transportation to your final destination.
Rideshare (e.g., Uber, Lyft): Rideshare pickup and drop-off areas are conveniently located near the terminals.
Shuttle Buses: Free shuttle buses operate between the terminals and the airport’s parking lots, as well as to nearby hotels and transportation hubs.
Public Transportation: The AirTrain MSO connects the airport to the Missoula City subway and commuter rail system, allowing for easy access to the city and surrounding areas.
Rental Cars: Several car rental companies have desks located within the airport terminals, including the New England Airlines Terminal.
Passengers are advised to research and plan their ground transportation options in advance, especially during peak travel times, to ensure a smooth arrival and departure experience at MSO Airport.
By providing a variety of parking and transportation choices, MSO Airport and the New England Airlines Terminal aim to cater to the diverse needs of all travelers.
New England Airlines MSO Terminal Nearby Hotels and Accommodation
If you’re flying with New England Airlines and need accommodation near MSO Airport, there are several hotels and accommodations to choose from. Here are some options located near Terminal 5, where New England Airlines operates:
TWA Hotel: The TWA Hotel is an iconic, retro-themed hotel located at MSO Airport’s Terminal 5. This stylish hotel offers a unique travel experience, with 512 guest rooms, multiple dining options, a rooftop infinity pool, and a 10,000-square-foot fitness center. The hotel is conveniently connected to Terminal 5 via the Saarinen Wing.
Crowne Plaza MSO Airport Missoula City: Located just 1.5 miles from MSO Airport, the Crowne Plaza MSO Airport Missoula City offers comfortable accommodations and convenient amenities. The hotel features 334 guest rooms, an on-site restaurant, a fitness center, and a complimentary airport shuttle service.
Courtyard by Marriott Missoula MSO Airport: The Courtyard by Marriott Missoula MSO Airport is a modern hotel located just 2 miles from MSO Airport. The hotel offers 144 guest rooms, an on-site restaurant, a fitness center, and a complimentary airport shuttle service.
Hilton Garden Inn Queens/MSO Airport: The Hilton Garden Inn Queens/MSO Airport is a contemporary hotel located approximately 3 miles from MSO Airport. The hotel features 175 guest rooms, an on-site restaurant, a fitness center, and a complimentary airport shuttle service.
Hampton Inn NY-MSO: The Hampton Inn NY-MSO is a budget-friendly hotel located just 2 miles from MSO Airport. The hotel offers 216 guest rooms, a complimentary breakfast buffet, a fitness center, and a complimentary airport shuttle service.
These nearby hotels and accommodations provide convenient options for travelers flying with New England Airlines and looking for comfortable and accessible lodging near MSO Airport. Be sure to book your accommodations in advance to secure the best rates and availability.
Special Assistance and Accessibility at Missoula International Airport
Missoula International Airport (MSO) strives to provide a welcoming and accessible environment for all travelers, including those with special needs and disabilities. Here are some services and resources available at MSO Airport to accommodate passengers requiring special assistance and accessibility:
Accessible Parking: MSO Airport offers designated accessible parking spaces in all of its parking facilities, including the short-term, long-term, and economy lots. These spaces are located near the entrances and exits of the parking garages and are marked with the International Symbol of Access (ISA).
Accessible Transportation: Wheelchair-accessible taxis and for-hire vehicles are available at MSO Airport. Passengers can request an accessible vehicle when booking their ride or at the curbside pick-up area. Additionally, all AirTrain MSO trains and stations are fully accessible, providing a convenient and barrier-free way to travel between terminals and the airport’s parking lots and transportation hubs.
Wheelchair Assistance: All airlines operating at MSO Airport, including New England Airlines, offer wheelchair assistance for passengers who require it. Passengers can request wheelchair assistance when booking their flight, at check-in, or at the airport’s information desk.
Accessible Restrooms: All MSO Airport terminals have accessible restrooms that are equipped with grab bars, accessible sinks, and stalls with enough space for wheelchair maneuverability. Additionally, some restrooms have adult changing tables for passengers with significant mobility impairments.
TTY/TDD Phones: MSO Airport provides TTY/TDD phones for passengers who are deaf or hard of hearing. These phones are located throughout the terminals and can be used to contact airlines, ground transportation services, or other airport facilities.
Service Animal Relief Areas: MSO Airport has designated service animal relief areas both inside and outside the terminals for travelers with service animals. These areas are equipped with waste disposal bags and receptacles.
Visual Paging: Visual paging is available at MSO Airport for passengers who are deaf or hard of hearing. Passengers can request visual paging at the airport’s information desk, and the message will be displayed on the airport’s Flight Information Display System (FIDS) screens.
Accessible Check-In Kiosks: Many airlines at MSO Airport, including New England Airlines, offer accessible check-in kiosks for passengers who require additional assistance. These kiosks have lower screens, wheelchair-accessible counters, and audio-visual capabilities for passengers with hearing or visual impairments.
By offering these services and resources, MSO Airport aims to ensure that all travelers, regardless of their abilities, can have a safe, comfortable, and enjoyable travel experience. If you have specific questions or concerns about special assistance and accessibility at MSO Airport, don’t hesitate to contact your airline or the airport’s customer service team.
New England Airlines Lounges and Waiting Areas at Missoula International Airport
The New England Airlines Terminal at Missoula International Airport (MSO) offers a range of exclusive lounges and waiting areas for the airline’s passengers:
New England Airlines Lounge
Comfortable seating areas with ample space for passengers
Complimentary snacks, beverages, and light meals
High-speed Wi-Fi and charging stations for electronic devices
Business amenities, such as workstations and meeting spaces
Dedicated concierge services to assist passengers
Eligibility for the New England Airlines Lounge
First and business-class passengers
Frequent flyers with elite status in the airline’s loyalty program
Passengers who have purchased lounge access or hold a lounge membership
Departure Gate Waiting Areas
Comfortable seating options
Charging stations for electronic devices
Access to food and beverage concessions
Flight information displays and gate announcements
Arrival Lounges
Comfortable seating for passengers awaiting ground transportation
Baggage claim assistance and porter services
Access to ground transportation options, such as taxis and rideshares
By providing these exclusive lounges and waiting areas, New England Airlines aims to enhance the overall travel experience for its passengers at the MSO Airport terminal.
FAQs on MSO Airport Terminal New England Airlines
Where does New England Airlines operate from at MSO Airport?
New England Airlines operates from Terminal 5 at MSO Airport.
How can I check-in for my New England Airlines flight at MSO?
You can check-in for your New England Airlines flight at MSO by visiting the JetBlue check-in counters at Terminal 5 or using the online check-in service, which is available 24 hours before your scheduled departure.
Where is the check-in counter for New England Airlines at MSO?
New England Airlines check-in counters are located at the JetBlue check-in area in Terminal 5 at MSO Airport.
How early should I arrive at MSO for my New England Airlines flight?
It is recommended to arrive at MSO Airport at least two hours before your scheduled departure for domestic flights and three hours for international flights to allow ample time for check-in, security screening, and any unexpected delays.
Does New England Airlines offer curbside check-in at MSO?
Curbside check-in is not available for New England Airlines at MSO Airport. Passengers should proceed to the JetBlue check-in counters inside Terminal 5.
Where is the baggage claim area for New England Airlines at MSO?
The baggage claim area for New England Airlines at MSO is located in Terminal 5. Look for the baggage carousel assigned to your flight on the information screens.
Does New England Airlines offer in-flight entertainment at MSO?
New England Airlines, through its partnership with JetBlue, offers in-flight entertainment options, including seatback screens with free movies, TV shows, and music.
How can I find out about flight delays or cancellations for New England Airlines at MSO?
To find out about flight delays or cancellations for New England Airlines at MSO, visit the JetBlue or New England Airlines websites or use a flight tracking app. You can also check the flight information display screens at the airport.
Can I bring my own food onboard a New England Airlines flight at MSO?
Yes, you can bring your own food onboard a New England Airlines flight at MSO. However, be sure to comply with TSA guidelines for liquids and other prohibited items.
Does New England Airlines offer Wi-Fi on its flights at MSO?
New England Airlines, through its partnership with JetBlue, offers free high-speed Wi-Fi on its flights at MSO, allowing passengers to stay connected during their journey.
What Terminal does New England Airlines fly out of at MSO?
New England Airlines flies out of Terminal 5 at MSO Airport.
What Terminal is New England Airlines Arrival at MSO?
New England Airlines arrivals are at Terminal 5 at MSO Airport.
Where do I pick up arriving passengers at MSO?
To pick up arriving passengers at MSO, proceed to the baggage claim area in Terminal 5. Follow the signs to the designated pick-up area for your terminal.
Does New England Airlines fly out of Terminal 4 MSO?
No, New England Airlines does not fly out of Terminal 4 at MSO Airport. New England Airlines operates from Terminal 5.
Where does New England Airlines fly from in MSO?
New England Airlines operates from Terminal 5 at MSO Airport.
What New England Airlines Terminal is domestic arrivals at MSO?
New England Airlines domestic arrivals are at Terminal 5 at MSO Airport.
