Jetstar Asia, the low-cost carrier based in Singapore, offers flights to and from Chicago’s Chicago O’Hare International Airport (ORD). Passengers can expect a seamless experience at the Jetstar Asia ORD terminal. Jetstar Asia operates out of Terminal 5 (T5) at ORD Airport. This modern, state-of-the-art terminal is home to several low-cost and international airlines, providing a convenient and efficient travel experience for passengers.
Terminal 5 is one of the major terminals at ORD, serving a multitude of airlines and millions of passengers each year. It’s known for its modern facilities, diverse food options, and excellent shopping experiences.
What is the Jetstar Asia ORD Terminal Address?
The address for Jetstar Asia’s terminal at ORD Airport (Terminal 5) is:
10000 W O’Hare Ave, Chicago, IL 60666, American States
Travelers should ensure they arrive at the correct terminal to check-in and board their Jetstar Asia flight departing from ORD.
How to Contact Jetstar Asia Terminal ORD?
To contact the Jetstar Asia Terminal at Chicago O’Hare International Airport (ORD), passengers can utilize the following contact information:
Airport Name
Chicago O’Hare International Airport
Chicago O’Hare International Airport Address
10000 W O’Hare Ave, Chicago, IL 60666, American States
Passengers can call the Jetstar Asia customer service number for any inquiries or assistance related to their flights, including check-in, baggage, and flight status. The customer service team is available 24 hours a day, 7 days a week to support Jetstar Asia travelers.
ORD Jetstar Asia Terminal Departures
Passengers traveling with Jetstar Asia from Chicago O’Hare International Airport (ORD) will depart from Terminal 5 (T5), the airline’s designated terminal at ORD. The departure process for Jetstar Asia flights at ORD Airport Terminal 5 is as follows:
Check-in
ORD Jetstar Asia Terminal passengers can check in at the dedicated check-in counters located within Terminal 5.
Check-in opens 2 hours before the scheduled departure time.
Passengers can check-in online, via the Jetstar Asia mobile app, or at the airport check-in counters.
Security Screening
After check-in, passengers will proceed to the security checkpoints located within Terminal 5.
Travelers should allow ample time to clear security, as wait times can vary depending on the airport’s operational conditions.
Departure Gates
Once through security, passengers will head to their assigned departure gate within Terminal 5.
Gate information is displayed on the terminal’s digital screens and can also be found on the boarding pass.
Passengers should arrive at the gate in a timely manner, as boarding typically begins 30-45 minutes prior to the scheduled departure time.
Amenities at Jetstar Asia Terminal ORD Departures
ORD Jetstar Asia Terminal offers a range of dining, shopping, and lounge options for passengers to enjoy before their Jetstar Asia flight.
Travelers can find various food and beverage outlets, as well as retail stores, to cater to their needs.
The ORD Jetstar Asia Terminal also features a dedicated Jetstar Asia check-in and departure area, providing a seamless experience for the airline’s passengers.
By familiarizing themselves with the Jetstar Asia departure process at ORD Airport Terminal 5, passengers can ensure a smooth and efficient start to their journey.
Jetstar Asia Terminal ORD Arrivals
Passengers arriving at Chicago O’Hare International Airport (ORD) on a Jetstar Asia flight will disembark their aircraft and proceed through the arrivals process at Terminal 5 (T5), the airline’s designated terminal at ORD. The arrivals process for Jetstar Asia flights at ORD Airport Terminal 5 is as follows:
Disembarkation
Upon landing, Jetstar Asia passengers will disembark the aircraft and proceed to the terminal’s arrivals area.
Immigration and Customs
After leaving the aircraft, travelers will go through the immigration and customs checkpoints within ORD Jetstar Asia Terminal.
Passengers should have their passports and any necessary documentation ready for the immigration officers.
The customs process may involve additional checks and declarations, depending on the items being brought into the country.
Baggage Claim
Once through immigration and customs, passengers will proceed to the baggage claim area to retrieve their checked luggage.
Jetstar Asia’s baggage claim carousel is clearly marked within ORD Jetstar Asia Terminal.
Travelers should keep an eye out for their luggage and be prepared to claim it promptly.
Amenities at Jetstar Asia Terminal ORD Arrivals
ORD Jetstar Asia Terminal offers a range of amenities for arriving passengers, including restaurants, shops, and currency exchange services.
Travelers can also find information desks, restrooms, and other facilities to help them transition smoothly from their Jetstar Asia flight to their final destination.
By understanding the Jetstar Asia arrivals process at ORD Airport Terminal 5, passengers can navigate the terminal efficiently and have a seamless experience upon reaching their destination.
Queries Handled by Jetstar Asia ORD Terminal
The Jetstar Asia team at ORD Airport can assist passengers with a variety of queries and issues, including:
Flight Information: The ORD Jetstar Asia Terminal customer service team can provide information on flight schedules, delays, cancellations, and other flight-related inquiries.
Check-in and Baggage: The team can assist with check-in procedures, baggage drop-off, and any issues related to checked or carry-on luggage.
Seat Assignments: If you have questions or concerns about your seat assignment, the Jetstar Asia team can help you make changes or resolve any issues.
Flight Changes and Cancellations: If you need to make changes to your flight or need to cancel your booking, the Jetstar Asia team can assist with these processes.
Fare and Ticketing: The Jetstar Asia Terminal ORD team can provide information on fare types, ticket prices, and any other ticketing-related inquiries.
By addressing these common queries, the Jetstar Asia team at ORD Airport Terminal 5 aims to provide a seamless and hassle-free travel experience for all its passengers.
Facilities and Services Available at Jetstar Asia ORD Terminal
Jetstar Asia operates out of Terminal 5 at ORD Airport, which offers a range of facilities and services to ensure a comfortable and convenient travel experience. Some of the amenities and services available at Terminal 5 include:
Check-in Counters: Jetstar Asia Terminal ORD check-in counters are located in the ticketing area of Terminal 5, where passengers can check-in for their flights, drop off luggage, and receive their boarding passes.
Security Screening: Jetstar Asia Terminal ORD has dedicated security checkpoints for efficient and convenient screening procedures. Remember to arrive at least 3 hours before your scheduled departure time to allow for check-in, security, and any unexpected delays.
Dining Options: Jetstar Asia Terminal ORD offers a wide range of dining options, from quick bites to full-service restaurants, catering to various dietary preferences and requirements. Some popular options include Shake Shack, Blue Smoke, and Uptown Brasserie.
Shopping: Jetstar Asia Terminal ORD features numerous retail shops, including duty-free stores, for passengers to browse and shop for souvenirs, travel essentials, or luxury items.
Wi-Fi: Free Wi-Fi is available throughout Jetstar Asia Terminal ORD, allowing passengers to stay connected and entertained during their time at the airport.
Other Amenities: Jetstar Asia Terminal ORD also provides services such as ATMs, currency exchange, information desks, and charging stations to ensure a smooth and convenient travel experience.
By leveraging the facilities and services available at the Jetstar Asia terminal in ORD Airport, travelers can enjoy a seamless and comfortable experience throughout their journey.
Why Must You Choose Jetstar Asia ORD Terminal?
There are several compelling reasons why travelers should choose to fly with Jetstar Asia through the airline’s dedicated terminal at Chicago O’Hare International Airport (ORD):
Convenience and Efficiency
Jetstar Asia’s operations are centralized within ORD Jetstar Asia Terminal, providing a streamlined and convenient experience for passengers.
The terminal’s layout and facilities are designed to ensure a smooth check-in, security screening, and boarding process, minimizing hassle and delays.
Dedicated Terminal Services
As Jetstar Asia’s designated terminal, ORD Jetstar Asia Terminal offers specialized services and support tailored to the airline’s passengers.
This includes dedicated check-in counters, baggage handling, and customer service representatives to assist travelers with their needs.
Wide Range of Amenities
ORD Jetstar Asia Terminal boasts a diverse selection of dining, shopping, and entertainment options, catering to the varied preferences of Jetstar Asia passengers.
Travelers can enjoy a comfortable and enjoyable pre-flight experience within the terminal.
Seamless Connections
For passengers connecting to or from a Jetstar Asia flight, Jetstar Asia Terminal ORD provides a smooth transition, as all the airline’s operations are centralized in one location.
This reduces the time and effort required to navigate the airport and transfer between terminals.
Reliable Operations
Jetstar Asia’s dedicated terminal at ORD ensures the airline’s flights and operations are well-coordinated and maintained to high standards.
Travelers can expect reliable and on-time performance, as the terminal is designed to support the airline’s operations effectively.
Familiarity and Consistency
Frequent Jetstar Asia passengers will appreciate the consistency and familiarity of the airline’s dedicated Jetstar Asia Terminal ORD.
This familiarity can contribute to a more comfortable and predictable travel experience.
By choosing to fly with Jetstar Asia through the airline’s dedicated terminal at ORD Airport, passengers can enjoy a seamless, efficient, and enjoyable travel experience from start to finish.
Tips for First-Time Flyers with Jetstar Asia at Chicago O’Hare International Airport
Here are some tips for first-time flyers with Jetstar Asia at Chicago O’Hare International Airport:
Arrive Early: Plan to arrive at the airport at least 3 hours before your scheduled departure time to allow for check-in, security screening, and any unexpected delays.
Check Flight Status: Before leaving for the airport, check your flight status on Jetstar Asia’s website or mobile app to confirm that your flight is on time and to receive any important updates or notifications.
Pack According to Carry-On and Checked Baggage Rules: Jetstar Asia has specific rules regarding carry-on and checked baggage, including size, weight, and contents. Be sure to review these rules before packing and ensure that your luggage complies with the airline’s policies.
Bring Necessary Identification and Travel Documents: Have your passport, boarding pass, and any other required travel documents readily available for check-in and security screening.
Familiarize Yourself with Terminal Layout: Use ORD Airport’s terminal maps and signs to locate check-in counters, security checkpoints, departure gates, and other amenities within Terminal 5.
Stay Informed About Flight Changes: Sign up for Jetstar Asia’s SMS or email notifications to receive updates about flight changes, delays, or cancellations.
Follow Airport Regulations and Guidelines: Familiarize yourself with ORD Airport’s regulations and guidelines, including TSA rules and procedures, to ensure a smooth and stress-free travel experience.
By following these tips, first-time flyers with Jetstar Asia at Chicago O’Hare International Airport can enjoy a stress-free and enjoyable travel experience.
Parking and Transportation at ORD Airport
Parking and Transportation Options at ORD Airport for Jetstar Asia Passengers
Jetstar Asia passengers traveling through Chicago O’Hare International Airport (ORD) have several parking and transportation options available to them. Here’s a breakdown of the key information:
Parking at ORD Airport
ORD Airport offers various parking facilities, including short-term, long-term, and economy lots.
The closest parking options to Terminal 5 (the Jetstar Asia terminal) are the Terminal 5 Garage and the AirTrain ORD Parking Lots.
Rates for parking at ORD Airport can vary, so it’s recommended to check the airport’s website or mobile app for the latest pricing and availability.
Passengers can also consider pre-booking their parking to secure a spot and potentially save on costs.
AirTrain ORD
The AirTrain ORD is the airport’s internal transportation system, connecting all terminals, parking lots, and off-site transportation hubs.
Jetstar Asia passengers can utilize the AirTrain to travel between Terminal 5 and other areas of the airport, as well as connect to off-site parking and public transportation options.
The AirTrain operates 24 hours a day and provides a convenient and efficient way to navigate ORD Airport.
Taxis and Rideshare Services
Taxis and rideshare services, such as Uber and Lyft, are available at ORD Airport to transport Jetstar Asia passengers to and from the airport.
Taxi stands and rideshare pickup/drop-off areas are located outside the terminals, including Terminal 5.
Passengers should be prepared to provide the terminal and airline information to the driver to ensure they are dropped off at the correct location.
Public Transportation
ORD Airport is well-connected to the Chicago City public transportation system, including the subway and bus services.
Jetstar Asia passengers can take the AirTrain to connect with the subway or bus lines, which can provide access to various destinations in the city.
The MTA website and mobile app can help travelers plan their public transportation routes and schedules.
By familiarizing themselves with the parking and transportation options at ORD Airport, Jetstar Asia passengers can plan their journey to and from the airport with ease and convenience.
Jetstar Asia ORD Terminal Nearby Hotels and Accommodation
For travelers looking for nearby hotels and accommodations near Jetstar Asia’s terminal at ORD Airport, there are several options available:
TWA Hotel: Located within the iconic TWA Flight Center at ORD Airport, this hotel offers convenient access to Terminal 5 and is a short AirTrain ride away from Terminal 5, where Jetstar Asia operates. The hotel features a rooftop pool, a fitness center, and multiple dining options.
Crowne Plaza ORD Airport Chicago City: This hotel is located just 1.5 miles from ORD Airport and offers a free 24-hour shuttle service to and from the airport. The hotel features a restaurant, a fitness center, and meeting facilities.
Fairfield Inn by Marriott ORD Airport: Located 2 miles from ORD Airport, this hotel offers a free 24-hour shuttle service to and from the airport. The hotel features a fitness center, a business center, and a complimentary breakfast.
Radisson Hotel ORD Airport: Located 1.5 miles from ORD Airport, this hotel offers a free 24-hour shuttle service to and from the airport. The hotel features a restaurant, a fitness center, and meeting facilities.
Holiday Inn Express ORD Airport Area: Located 2 miles from ORD Airport, this hotel offers a free 24-hour shuttle service to and from the airport. The hotel features a fitness center, a business center, and a complimentary breakfast.
When selecting an accommodation, Jetstar Asia travelers should consider factors such as proximity to the terminal, shuttle service availability, amenities, and overall cost to ensure a convenient and comfortable stay.
Special Assistance and Accessibility at Chicago O’Hare International Airport
Chicago O’Hare International Airport is committed to providing special assistance and accessibility services to passengers with disabilities and special needs. Here are some of the services available at ORD Airport:
Wheelchair Assistance: Wheelchair assistance is available to passengers with mobility impairments. Passengers can request wheelchair assistance from their airline or at the airport’s information desks.
Escort Passengers: ORD Airport provides escort services for passengers with visual or hearing impairments or other special needs. Passengers can request this service from their airline or at the airport’s information desks.
Accessible Restrooms: ORD Airport has accessible restrooms located throughout the terminals, including family restrooms for passengers traveling with children or caregivers.
TDD/TTY Phones: ORD Airport provides TDD/TTY phones for passengers with hearing impairments. These phones are located throughout the terminals and can be used to communicate with airline representatives or airport staff.
Service Animal Relief Areas: ORD Airport provides designated service animal relief areas for passengers traveling with service animals. These areas are located outside the terminal buildings and can be accessed using the airport’s shuttle service.
Accessible Parking: ORD Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in the airport’s parking garages and are marked with the international symbol of accessibility.
To ensure a smooth and stress-free travel experience, passengers with disabilities or special needs are encouraged to contact their airline or ORD Airport’s customer service team in advance to request special assistance and make any necessary arrangements.
Jetstar Asia Lounges and Waiting Areas at Chicago O’Hare International Airport
Jetstar Asia operate its own lounges at Chicago O’Hare International Airport. However, passengers traveling in Jetstar Asia’s Business Class or who have purchased access to a third-party lounge can enjoy the following lounges at ORD Airport:
Air France Lounge: This lounge is located in Terminal 1 and is open to passengers traveling in Business Class on Jetstar Asia or who have purchased access. The lounge features comfortable seating, complimentary food and beverages, and a variety of amenities, including Wi-Fi, charging stations, and a business center.
Lufthansa Business Lounge: This lounge is located in Terminal 1 and is open to passengers traveling in Business Class on Jetstar Asia or who have purchased access. The lounge features comfortable seating, complimentary food and beverages, and a variety of amenities, including Wi-Fi, charging stations, and a business center.
British Airways Galleries Lounge: This lounge is located in Terminal 7 and is open to passengers traveling in Business Class on Jetstar Asia or who have purchased access. The lounge features comfortable seating, complimentary food and beverages, and a variety of amenities, including Wi-Fi, charging stations, and a business center.
Delta Sky Club: This lounge is located in Terminal 5 and is open to passengers traveling in Business Class on Jetstar Asia or who have purchased access. The lounge features comfortable seating, complimentary food and beverages, and a variety of amenities, including Wi-Fi, charging stations, and a business center.
Virgin Atlantic Clubhouse: This lounge is located in Terminal 5 and is open to passengers traveling in Business Class on Jetstar Asia or who have purchased access. The lounge features comfortable seating, complimentary food and beverages, and a variety of amenities, including Wi-Fi, charging stations, and a business center.
Passengers who do not have access to these lounges can still enjoy a variety of waiting areas and amenities throughout ORD Airport, including restaurants, shops, and charging stations. It is recommended that passengers arrive early to allow time to explore the airport and take advantage of these amenities.
FAQs on ORD Airport Terminal Jetstar Asia
Here are the answers to the FAQs about Jetstar Asia operations at ORD Airport:
Where does Jetstar Asia operate from at ORD Airport?
Jetstar Asia operates out of Terminal 5 (T5) at Chicago O’Hare International Airport (ORD).
How can I check in for my Jetstar Asia flight at ORD?
Jetstar Asia passengers can check in at the dedicated check-in counters located within Terminal 5. Passengers can also check-in online, via the Jetstar Asia mobile app, or at the airport check-in counters.
Where is the check-in counter for Jetstar Asia at ORD?
The Jetstar Asia check-in counters are located within Terminal 5 at ORD Airport.
How early should I arrive at ORD for my Jetstar Asia flight?
Jetstar Asia recommends arriving at the terminal at least 2 hours before the scheduled departure time to allow enough time for check-in and security screening.
Does Jetstar Asia offer curbside check-in at ORD?
No, Jetstar Asia does not offer curbside check-in at ORD Airport. Passengers must check-in at the dedicated counters within Terminal 5.
Where is the baggage claim area for Jetstar Asia at ORD?
Jetstar Asia passengers will collect their checked baggage from the baggage claim area within Terminal 5 at ORD Airport.
Does Jetstar Asia offer in-flight entertainment at ORD?
Jetstar Asia does not provide in-flight entertainment on its flights departing from ORD Airport.
How can I find out about flight delays or cancellations for Jetstar Asia at ORD?
Passengers can contact the Jetstar Asia customer service team or check the airline’s website and mobile app for the latest updates on flight status and any delays or cancellations.
Can I bring my food onboard a Jetstar Asia flight at ORD?
Yes, Jetstar Asia passengers are allowed to bring their food and non-alcoholic beverages onboard the flights departing from ORD Airport.
Does Jetstar Asia offer Wi-Fi on its flights at ORD?
Jetstar Asia does not currently offer in-flight Wi-Fi on its flights departing from ORD Airport.
What Terminal does Jetstar Asia fly out of at ORD?
Jetstar Asia flights depart from Terminal 5 (T5) at Chicago O’Hare International Airport (ORD).
What Terminal is Jetstar Asia Arrival at ORD?
Jetstar Asia arrivals are also processed through Terminal 5 (T5) at ORD Airport.
Where do I pick up arriving passengers at ORD?
Passengers can be picked up from the arrivals area within Terminal 5 at ORD Airport.
Does Jetstar Asia fly out of Terminal 4 ORD?
No, Jetstar Asia does not operate out of Terminal 5 at ORD Airport. The airline’s flights depart and arrive at Terminal 5.
Where does Jetstar Asia fly from in ORD?
Jetstar Asia flights depart from Terminal 5 (T5) at Chicago O’Hare International Airport (ORD).
What Jetstar Asia Terminal is domestic arrivals at ORD?
Jetstar Asia’s domestic arrivals are also processed through Terminal 5 (T5) at ORD Airport.
