Hawaiian Airlines offers a gateway to the Capital Region International Airport. For passengers flying with Hawaiian Airlines, understanding terminal logistics is crucial for a smooth and enjoyable travel experience. On this page, We provide detailed information on the Hawaiian Airlines LAN terminal, covering everything from check-in procedures to amenities and transportation options.
What is the Hawaiian Airlines LAN Terminal Address?
The Hawaiian Airlines terminal at Capital Region International Airport (LAN) is located at Terminal B. The address for this terminal is:
4100 Capital City Blvd, Lansing, MI 48906, United States
Passengers flying with Hawaiian Airlines should head to Terminal B for both departures and arrivals.
How to Contact Hawaiian Airlines Terminal LAN?
To contact Hawaiian Airlines at Capital Region International Airport (LAN), you can use the following methods:
Airport Name
Capital Region International Airport
Capital Region International Airport Address
4100 Capital City Blvd, Lansing, MI 48906, United States
Hawaiian Airlines operates its departures from the Capital Region International Airport (LAN). This terminal is equipped with modern facilities and services to ensure a smooth and comfortable departure experience for all passengers.
Online Check-In
Available 24 hours prior to departure.
Allows you to select seats, add baggage, and print boarding passes.
Visit the Hawaiian Airlines website to check in online.
Self-Service Kiosks
Located in the terminal near the Hawaiian Airlines check-in counters.
Provide quick check-in, boarding pass printing, and baggage tagging.
Check-In Counters
Available 24 hours prior to departure.
Allows you to select seats, add baggage, and print boarding passes.
Visit the Hawaiian Airlines website to check in online.
Security Screening
After check-in, proceed to the security checkpoint in the Tom Bradley International Terminal.
Ensure you have your boarding pass and valid identification ready.
Follow TSA guidelines for liquids, electronics, and carry-on baggage to expedite the process.
By following these guidelines, you can ensure a smooth and hassle-free departure with Hawaiian Airlines from LAN.
Hawaiian Airlines Terminal LAN Arrivals
Hawaiian Airlines arrives at the Capital Region International Airport (LAN). This terminal is equipped to handle international and domestic arrivals efficiently, offering passengers a seamless experience upon landing.
Disembarkation
Upon landing, passengers will disembark from the aircraft and follow signs to the immigration and customs area if arriving from an international destination.
Immigration and Customs (International Arrivals)
Passengers arriving on international flights must go through immigration.
Ensure you have your passport and any necessary visas ready.
After immigration, collect your checked baggage from the baggage claim area.
Proceed to customs for inspection. Declare any items as required by U.S. Customs regulations.
Baggage Claim
For both international and domestic arrivals, baggage claim areas are clearly marked and located near the arrival gates.
Check the flight information display screens for the carousel number assigned to your flight.
Connecting Flights
If you have a connecting flight, follow the signs for baggage re-check and transfer.
Hawaiian Airlines staff are available to assist with re-checking your luggage and directing you to your next gate.
By familiarizing yourself with these arrival procedures, you can ensure a smooth and stress-free arrival experience with Hawaiian Airlines at LAN.
Queries Handled by Hawaiian Airlines LAN Terminal
Hawaiian Airlines’ operations at Capital Region International Airport (LAN) cover a wide range of passenger needs and services. Here are some common queries that can be addressed at the Hawaiian Airlines Terminal:
Flight Information
Status Updates: Current flight status including delays, cancellations, and gate changes.
Departure and Arrival Times: Scheduled times for departures and arrivals.
Gate Information: Specific gate numbers for boarding and disembarkation.
Check-In and Boarding
Check-In Procedures: Details on online check-in, self-service kiosks, and check-in counters.
Boarding Process: Information on boarding times, procedures, and gate locations.
Baggage Drop-Off: Locations and procedures for checking in baggage.
Baggage Services
Baggage Claim: Assistance with locating and retrieving checked luggage.
Lost and Found: Reporting and recovering lost items.
Baggage Policies: Information on baggage allowances, fees, and restrictions.
Ticketing and Reservations
Ticket Purchases: Buying new tickets or making changes to existing reservations.
Fare Information: Details on fare classes, upgrades, and pricing.
Special Requests: Handling requests for special services like wheelchair assistance or dietary accommodations.
Customer Service
Assistance for Passengers with Disabilities: Arranging services and facilities for passengers requiring special assistance.
Family and Child Services: Information on family-friendly facilities and services, such as family restrooms and child-friendly amenities.
Complaints and Feedback: Providing feedback or lodging complaints about services and experiences.
Immigration and Customs (International Flights)
Immigration Process: Guidance on the immigration process for international arrivals.
Customs Declarations: Information on customs regulations and how to declare items.
Frequent Flyer Program
Lounge Locations: Information on available lounges and access requirements.
Amenities: Details on lounge amenities such as food, beverages, Wi-Fi, and reLANation areas.
Frequent Flyer Program
HawaiianMiles: Assistance with enrolling in or managing your HawaiianMiles frequent flyer account.
Miles Redemption: Information on how to earn and redeem miles for flights and upgrades.
Contact Information
For assistance with any of these queries, passengers can contact Hawaiian Airlines customer service or visit the help desks at the terminal.
Hawaiian Airlines staff at LAN are dedicated to providing comprehensive support and ensuring a pleasant travel experience for all passengers.
Facilities and Services Available at Hawaiian Airlines LAN Terminal
Hawaiian Airlines operates out of the Tom Bradley International Terminal (Terminal B) at Capital Region International Airport (LAN). This modern terminal is equipped with a wide range of facilities and services to ensure a comfortable and convenient experience for passengers.
Dining Options
Restaurants and Cafes: A variety of dining options ranging from fast food to sit-down restaurants, offering international and local cuisine.
Bars and Coffee Shops: Places to enjoy a drink or coffee while waiting for your flight.
Shopping and Retail
Duty-Free Shops: Wide selection of duty-free products including cosmetics, electronics, and luxury goods.
Retail Stores: Shops offering travel essentials, books, magazines, gifts, and souvenirs.
Passenger Services
Information Desks: Staffed information counters providing assistance with flight information, directions, and general inquiries.
Customer Service: Hawaiian Airlines staff available to assist with booking changes, special requests, and other travel-related needs.
Accessibility Services
Wheelchair Assistance: Available upon request for passengers with reduced mobility.
Accessible Restrooms: Restrooms equipped for passengers with disabilities.
Hearing and Vision Assistance: Services and devices to assist passengers with hearing or vision impairments.
Family-Friendly Facilities
Family Restrooms: Spacious restrooms equipped with changing tables and other amenities for families.
Children’s Play Areas: Designated play areas to keep children entertained while waiting for flights.
Wi-Fi and Connectivity
Free Wi-Fi: Complimentary Wi-Fi access throughout the terminal.
Charging Stations: Numerous charging points and power outlets for electronic devices.
Business Services
Workstations: Designated areas with desks and power outlets for working.
Conference Rooms: Facilities for business meetings and conferences.
Health and Wellness Services
Medical Assistance: First aid and emergency medical services available in the terminal.
Pharmacies: On-site pharmacies offering travel medications and health products.
Why Must You Choose Hawaiian Airlines LAN Terminal?
Choosing Hawaiian Airlines and its terminal at Capital Region International Airport (LAN) offers numerous advantages for travellers. Here are compelling reasons to consider:
Modern and Efficient Terminal
Capital Region International Airport (Terminal B): This terminal is one of the most modern and well-equipped at LAN, offering a seamless travel experience with state-of-the-art facilities.
Efficiency and Comfort: The terminal is designed for efficient passenger flow, minimizing wait times and ensuring a comfortable journey from check-in to boarding.
Exceptional Customer Service
Friendly and Helpful Staff: Hawaiian Airlines is known for its warm and hospitable service, ensuring all your travel needs are met with a smile.
Customer Support: On-site assistance for ticketing, reservations, special requests, and any travel-related inquiries.
Comfortable and Spacious Environment
Quiet Zones: Designated areas for reLANation and unwinding before your flight.
Family-Friendly Facilities: Amenities such as family restrooms and children’s play areas make traveling with kids more manageable.
Superior Flight Experience
Hawaiian Airlines Quality: Known for its top-notch in-flight service, comfortable seating, and excellent onboard amenities.
Wide Network: Hawaiian Airlines offers extensive routes to and from Hawaii, making it a convenient choice for those traveling to the islands.
Tips for First-Time Flyers with Hawaiian Airlines
Traveling with Hawaiian Airlines for the first time can be an exciting and enjoyable experience. Here are some useful tips to help you navigate the process smoothly and make the most of your journey.
Booking Your Flight
Book Early: Book your tickets well in advance to get the best prices and seat options.
Check Promotions: Look for special deals and promotions on the Hawaiian Airlines website to save on your fare.
Before You Travel
Check Travel Requirements: Ensure you have all necessary travel documents, such as a valid passport, visas (if applicable), and any required health certifications.
Pack Smart: Review the airline’s baggage policies to avoid excess baggage fees. Pack essentials like medications, important documents, and a change of clothes in your carry-on.
Download the Hawaiian Airlines App: Use the app to manage your booking, check flight status, and receive real-time updates.
At the Airport
Arrive Early: Arrive at least 3 hours before your flight for international travel and 2 hours for domestic flights to allow ample time for check-in and security.
Know Your Terminal: Hawaiian Airlines operates from the Tom Bradley International Terminal (Terminal B) at LAN. Follow signs to the Hawaiian Airlines check-in counters.
Use Self-Service Kiosks: Expedite the check-in process by using self-service kiosks available at the terminal.
During the Flight
Comfort and Entertainment: Hawaiian Airlines offers in-flight entertainment, so bring headphones. Dress comfortably and consider bringing a travel pillow and blanket.
Stay Hydrated: Drink plenty of water and avoid excessive caffeine and alcohol. Hawaiian Airlines provides complimentary beverages and snacks.
Follow Crew Instructions: Pay attention to safety briefings and follow instructions from the flight attendants for a safe and pleasant flight.
Parking and Transportation at LAN Airport
Capital Region International Airport (LAN) offers a variety of parking and transportation options to accommodate the needs of all travellers. Here’s an overview to help you plan your trip effectively.
Shuttle Services
LAN FlyAway Bus: Provides non-stop bus service to and from various locations in Los Angeles, including Union Station, Van Nuys, Westwood, and Hollywood.
Rates: Affordable fares with frequent departures.
Metro Rail
Connection: Use the Green Line (Aviation/LAN Station) or the new K Line (Crenshaw/LAN Transit Project) for connections to the airport.
Shuttle: Free shuttle buses (G and C shuttles) connect the Metro stations to the terminals.
Ride-Sharing Services
Providers: Uber, Lyft, and other ride-share services operate at LAN.
Pick-Up Locations: Designated ride-share pick-up areas located at the LAN-it lot near Terminal 1. Free shuttles transport passengers from the terminals to LAN-it.
Taxis and Limousines
Taxis: Available at the designated taxi ranks outside each terminal.
Limousine Services: Pre-arranged limousines can be coordinated through your service provider, with pick-up at designated locations.
Car Rentals
Rental Car Companies: Major car rental companies operate at LAN.
Rental Car Facility: Located off-site, with dedicated shuttle buses transporting passengers to and from the terminals.
Nearby Hotels and Accommodation at LAN Airport Terminal
Capital Region International Airport (LAN) offers a range of accommodation options for travellers seeking convenience and comfort near the airport terminals. Whether you need a place to rest during a layover or prefer staying close to catch an early morning flight, there are several hotels to choose from within close proximity to the airport.
On-Airport Hotels
Location: Located just steps away from the airport terminals, offering direct access to LAN via a pedestrian bridge.
Features: Modern rooms and suites with soundproof windows, on-site dining options, fitness center, and meeting facilities.
Contact: For reservations and inquiries, visit the Hyatt Regency LAN website.
Off-Airport Hotels
Location: Situated less than a mile from LAN, offering complimentary shuttle service to and from the airport terminals.
Features: Spacious rooms and suites, outdoor pool, fitness center, multiple dining options, and meeting/event spaces.
Contact: For bookings and more information, visit the Hilton LAN website.
Special Assistance and Accessibility
Capital Region International Airport (LAN) is committed to providing a welcoming and accessible environment for all travellers, including those with disabilities or special needs. Here’s an overview of the special assistance and accessibility services available at LAN:
Accessible Parking
Designated Parking Spaces: All parking structures at LAN offer designated accessible parking spaces located close to elevators and terminal entrances.
EV Charging Stations: Accessible EV charging stations are available in parking structures for travelers with electric vehicles.
Terminal Accessibility
Wheelchair Assistance: LAN provides wheelchair assistance upon request. Wheelchairs are available at designated locations inside the terminals and can be requested from airline staff or airport volunteers.
Accessible Restrooms: Accessible restrooms equipped with grab bars and other amenities are available throughout the terminals.
Visual and Hearing Assistance: Visual paging boards and TTY/TDD phones are provided for travelers with hearing impairments. Signage throughout the airport is also designed to be clear and easy to read.
Aircraft Boarding
Priority Boarding: Airlines offer priority boarding for travelers with disabilities or special needs, allowing them to board the aircraft first for more comfortable and convenient seating arrangements.
Assistance Animals: Service animals are permitted to accompany travelers with disabilities in the airport terminals and aboard aircraft. Advance notice to the airline may be required for documentation purposes.
Lounges and Waiting Areas at Capital Region International Airport (LAN)
Capital Region International Airport (LAN) offers a variety of lounges and waiting areas for passengers to reLAN, unwind, and wait comfortably before their flights. Here’s a guide to the lounges and waiting areas available at LAN:
Airline Lounges
Hawaiian Airlines Premier Club Lounge: Located in the Tom Bradley International Terminal (TBIT), the Hawaiian Airlines Premier Club Lounge offers a serene atmosphere with comfortable seating, complimentary refreshments, Wi-Fi, and business facilities for eligible passengers.
Other Airline Lounges: Various airlines operating at LAN, including Delta Air Lines, United Airlines, American Airlines, and international carriers, offer premium lounges with similar amenities for eligible passengers.
Public Waiting Areas
Terminal Seating: Each terminal at LAN is equipped with ample seating areas located near gates and concourses, providing comfortable seating for passengers awaiting their flights.
Quiet Zones: Designated quiet areas are available in some terminals for passengers seeking a peaceful environment away from the hustle and bustle of the airport.
Hotel Lounges
Hotel Lounges: Some hotels near LAN offer lounge facilities for their guests, providing a comfortable space to reLAN and wait before or after their flights. Guests can inquire about lounge access and amenities at their respective hotels.
FAQs on Capital Region International Airport (LAN)
Certainly! Here are the answers to the provided FAQs regarding Hawaiian Airlines at Capital Region International Airport (LAN):
Where does Hawaiian Airlines operate from at LAN Airport?
Hawaiian Airlines operates from the Capital Region International Airport (Terminal B) at LAN Airport.
How can I check in for my Hawaiian Airlines flight at LAN?
You can check-in for your Hawaiian Airlines flight at LAN either online through the airline’s website or mobile app, or at the check-in counters located at the Capital Region International Airport Terminal.
Where is the check-in counter for Hawaiian Airlines at LAN?
The check-in counters for Hawaiian Airlines are located at the Capital Region International Airport (Terminal B).
How early should I arrive at LAN for my Hawaiian Airlines flight?
It is recommended to arrive at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights when flying with Hawaiian Airlines from LAN.
Does Hawaiian Airlines offer curbside check-in at LAN?
Yes, Hawaiian Airlines offers curbside check-in services at LAN for passengers who prefer this option.
Where is the baggage claim area for Hawaiian Airlines at LAN?
The baggage claim area for Hawaiian Airlines is located within the Capital Region International Airport (Terminal B).
Does Hawaiian Airlines offer in-flight entertainment at LAN?
Yes, Hawaiian Airlines offers in-flight entertainment on its flights departing from LAN, including movies, TV shows, music, and more.
How can I find out about flight delays or cancellations for Hawaiian Airlines at LAN?
You can stay updated on flight delays or cancellations for Hawaiian Airlines flights at LAN by checking the airline’s website, mobile app, or contacting their customer service.
Can I bring my own food onboard a Hawaiian Airlines flight at LAN?
Yes, you can bring your own food onboard a Hawaiian Airlines flight departing from LAN. However, certain restrictions may apply to liquids and other items.
Does Hawaiian Airlines offer Wi-Fi on its flights at LAN?
Yes, Hawaiian Airlines offers Wi-Fi on select flights departing from LAN for passengers who wish to stay connected during their journey.