As one of the leading European airlines, Austrian Airlines has a strong presence at Berlin Brandenburg Airport (BER) in Berlin. The Austrian Airlines BER Terminal is an important hub for the airline’s operations, serving as a gateway for passengers travelling between the Germany and Austria and other destinations in Europe.
The Austrian Airlines Terminal at BER is located in Terminal 1, one of the largest and busiest Terminals at the Airport. The Terminal features modern facilities and amenities, including check-in counters, security checkpoints, and a range of dining and shopping options for passengers.
What is the Austrian Airlines BER Terminal Address?
The Austrian Airlines Terminal at Berlin Brandenburg Airport (BER) is located in Terminal 1. The specific address for the Austrian Airlines Terminal at BER is:
Flughafen Schönefeld, 12529 Schönefeld, Germany
The Austrian Airlines check-in counters, security checkpoints, and other passenger facilities are all located within Terminal 1. Passengers flying with Austrian Airlines must make their way to this Terminal for their departures and arrivals at BER.
Passengers need to be aware of the Austrian Airlines Terminal location and address, as this information will be crucial for navigating the Airport, checking in for their flights, and accessing the various amenities and services provided by the airline at BER.
How to Contact Austrian Airlines Terminal BER?
If you need to contact the Austrian Airlines Terminal at BER Airport, there are a few different ways you can do so:
By utilizing these various contact methods, you can get in touch with the Austrian Airlines team at BER Airport and receive the assistance you need for a smooth and successful travel experience.
BER Austrian Airlines Terminal Departures
The departures area at Terminal 1 of BER Airport is where Austrian Airlines passengers can check in, drop off their baggage, and proceed through security to their respective gates. Here’s a step-by-step guide to Austrian Airlines Terminal BER departures:
Arrival at the Airport
Arrive at Terminal 1 at least 3 hours before your scheduled departure time. This will give you ample time to check in, clear security, and find your gate.
Check-in
Proceed to the Austrian Airlines check-in counters, which are marked and located in the departures area of Terminal 1. If you have checked in online, you can proceed directly to the baggage drop-off counter.
Baggage Drop-off
If you have checked baggage, drop it off at the designated baggage drop-off counter. Ensure that your bags meet the airline’s size and weight restrictions to avoid any additional fees.
Security Screening
After checking in and dropping off your baggage, proceed to the security checkpoint. Follow all TSA guidelines for the screening process, including removing your shoes, laptops, and liquids from your carry-on bags.
Find Your Gate
Once you have cleared security, check the Airport monitors for your gate number. Terminal 1 has a variety of amenities, including shops, restaurants, and lounges, so you can relax and grab a bite to eat before your flight.
Boarding
Arrive at your gate at least 30 minutes before your scheduled departure time to ensure a smooth boarding process. Austrian Airlines typically begins boarding 45 minutes before departure.
By following these steps, you can have a stress-free and enjoyable experience at Terminal 1 of BER Airport for Austrian Airlines departures.
Austrian Airlines Terminal BER Arrivals
The arrivals area at Terminal 1 of BER Airport is where Austrian Airlines passengers disembark, clear immigration and customs, and collect their baggage. Here’s a step-by-step guide to Austrian Airlines BER Terminal arrivals:
Disembarkation
Upon arrival at Terminal 1, passengers will disembark the aircraft and proceed to the immigration area.
Immigration
Passengers must complete the immigration process by presenting their passports and other required documents to a U.S. Customs and Border Protection (CBP) officer.
Baggage Claim
After clearing immigration, passengers can proceed to the baggage claim area to collect their checked baggage. Be sure to check the baggage carousel number on the Airport monitors to locate your luggage.
Customs
After collecting your baggage, you will need to clear customs by declaring any items that you are bringing into the Germany. If you have nothing to declare, you can proceed to the exit.
Exit
Once you have cleared customs, you can exit the Terminal and proceed to your onward transportation. Ground transportation options include taxis, ride-sharing services, public transportation, and rental cars.
By being aware of the arrival procedures and ground transportation options at the Austrian Airlines Terminal, passengers can ensure a smooth and seamless transition from their flight to their final destination.
Queries Handled by Austrian Airlines Terminal BER
The Austrian Airlines Terminal at BER Airport is equipped to handle a wide range of queries and issues that passengers may encounter. Here are some of the most common queries handled by the Austrian Airlines BER Terminal:
Flight Information
The Terminal can provide passengers with up-to-date flight information, including departure and arrival times, delays, and cancellations.
Check-in
Austrian Airlines staff at the Terminal can assist passengers with the check-in process, including printing boarding passes, assigning seats, and checking baggage.
Baggage
The Terminal can assist passengers with baggage-related queries, including lost or damaged luggage, excess baggage fees, and special handling requirements.
Immigration and Customs
The Terminal can provide passengers with information and assistance regarding immigration and customs procedures, including visa requirements and customs declarations.
Flight Connections
If you are connecting to another flight, the Terminal can provide assistance with flight connections, including transferring to another Terminal, checking in for your next flight, and rechecking baggage.
Customer Service
The Austrian Airlines Terminal can handle a wide range of customer service queries, including ticket refunds, changes to reservations, and general inquiries about Austrian Airlines services and policies.
By handling these queries and issues, the Austrian Airlines BER Terminal can ensure a smooth and stress-free travel experience for passengers.
Facilities and Services Available at Austrian Airlines Terminal BER
The Austrian Airlines Terminal at BER Airport offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Here are some of the facilities and services available at the Austrian Airlines BER Terminal:
Check-in Counters
Austrian Airlines has dedicated check-in counters at Terminal 1 of BER Airport. Passengers can check in for their flights, print boarding passes, and check their baggage at these counters.
Retail and Dining
The Austrian Airlines Terminal at BER Airport offers a variety of retail and dining options, including duty-free shops, newsstands, cafes, and restaurants.
Currency Exchange
The Terminal offers currency exchange services, allowing passengers to exchange currency for their destination.
ATMs
ATMs are available in the Terminal for passengers who need to withdraw cash.
Information Desk
The Terminal has an information desk where passengers can get assistance with flight information, Airport services, and other inquiries.
Wi-Fi
Free Wi-Fi is available throughout the Terminal, allowing passengers to stay connected while they wait for their flight.
By offering these facilities and services, the Austrian Airlines Terminal at BER Airport can ensure a comfortable and convenient travel experience for passengers.
Why Must You Choose Austrian Airlines Terminal BER?
There are several compelling reasons why passengers should choose the Austrian Airlines Terminal at Berlin Brandenburg Airport (BER) for their travel needs:
Convenience
Austrian Airlines operates from Terminal 1 of BER Airport, which is easily accessible by public transportation, taxis, and private cars. The Terminal offers a range of amenities and services, including lounges, retail and dining options, and currency exchange services.
Reliability
Austrian Airlines is known for its reliable and punctual service, with a strong track record of on-time departures and arrivals. By choosing Austrian Airlines BER Terminal, you can be confident that your travel plans will go smoothly.
Comfort
Austrian Airlines offers comfortable and modern aircraft with spacious seating, in-flight entertainment, and a variety of meal options. The airline also offers a range of services to ensure a comfortable travel experience, including priority boarding, extra legroom seating, and a dedicated customer service team.
Safety
Austrian Airlines has a strong commitment to safety and follows strict safety protocols to ensure the well-being of its passengers. By choosing Austrian Airlines BER Terminal, you can be confident that you are travelling with a safe and secure airline.
Sustainability
Austrian Airlines is committed to sustainability and has implemented several initiatives to reduce its carbon footprint. By choosing Austrian Airlines BER Terminal, you can support an airline that is making a positive impact on the environment.
Overall, choosing Austrian Airlines BER Terminal for your travel needs can offer a range of benefits, including convenience, reliability, comfort, safety, and sustainability.
Tips for First-Time Flyers with BER Airport Terminal Austrian Airlines
If you are a first-time flyer with BER Airport Terminal Austrian Airlines, here are some tips to help you navigate the Airport and ensure a smooth travel experience:
Arrive Early
It is recommended to arrive at the Airport at least 3 hours before your scheduled departure time to allow enough time for check-in, security screening, and other pre-flight procedures.
Check-in Online
Check-in online before arriving at the Airport to save time and avoid long lines at the check-in counter. You can print your boarding pass at home or have it sent to your mobile device.
Pack Appropriately
Check in online before arriving at the Airport to save time and avoid long lines at the check-in counter. You can print your boarding pass at home or have it sent to your mobile device.
Security Screening
Be prepared for security screening by removing any metal objects from your person, such as belts, watches, and jewellery. Place your carry-on items, including laptops and liquids, in separate bins for screening.
Find Your Gate
After clearing security, check the Airport monitors for your gate number and proceed to your gate. Arrive at your gate at least 30 minutes before your scheduled departure time.
Stay Hydrated
Drink plenty of water before and during your flight to stay hydrated. Avoid alcohol and caffeine, which can dehydrate you and cause discomfort during the flight.
Bring Entertainment
Bring a book, magazine, or other form of entertainment to keep yourself occupied during the flight. Austrian Airlines offers in-flight entertainment options, but it’s always a good idea to have a backup.
By following these tips, first-time flyers can have a smooth and stress-free travel experience with BER Airport Terminal Austrian Airlines
Parking and Transportation at BER Airport
When travelling through Berlin Brandenburg Airport (BER) and using the Austrian Airlines terminal, there are several parking and transportation options available to passengers.
Parking
Long-Term Parking
BER Airport offers long-term parking at the Blue, Green, Orange, and Yellow lots. These lots are located near the airport and offer shuttle service to the terminals.
Short-Term Parking
BER Airport offers short-term parking at the Lefferts Boulevard Lot and the Cell Phone Lot. The Lefferts Boulevard Lot is located near Terminal 5 and offers hourly and daily rates. The Cell Phone Lot is a free waiting area for drivers picking up arriving passengers.
Transportation
Taxi
Taxis are available outside of each terminal at BER Airport. The fare to Manhattan is a flat rate of $52, plus tolls and surcharges.
Car Service
Many car service companies offer transportation to and from BER Airport. These companies can be booked in advance and offer a range of vehicle options, including sedans, SUVs, and vans.
Ride-sharing
Ride-sharing companies, such as Uber and Lyft, also offer transportation to and from BER Airport. Passengers can use the app to book a ride and meet their driver at a designated pick-up location.
Public Transportation
The AirTrain BER is a light rail system that connects the airport to the Berlin Subway and Long Island Rail Road. The AirTrain operates 24/7 and is free within the airport. Passengers can also take a bus or shuttle to nearby subway stations.
By offering these parking and transportation options, BER Airport ensures that passengers travelling with Austrian Airlines have a range of choices for getting to and from the airport.
Austrian Airlines BER Terminal Nearby Hotels and Accommodation
If you need a place to stay near Austrian Airlines BER Terminal, there are several nearby hotels and accommodations to choose from. Here are some options:
TWA Hotel
This hotel is located inside the iconic TWA Flight Center at BER Airport. The hotel offers retro-inspired rooms, a rooftop pool, and several dining options.
Hilton Berlin BER Airport
This hotel is located just a few minutes from BER Airport and offers a 24-hour shuttle service to and from the airport. The hotel features modern rooms, a fitness centre, and a restaurant.
Crowne Plaza BER Airport Berlin
This hotel is located just a few miles from BER Airport and offers a complimentary shuttle service to and from the airport. The hotel features spacious rooms, a fitness centre, and a restaurant.
Fairfield Inn & Suites by Marriott Berlin BER Airport
This hotel is located just a few minutes from BER Airport and offers a complimentary shuttle service to and from the airport. The hotel features modern rooms, a fitness centre, and a complimentary breakfast.
Sheraton BER Airport Hotel
This hotel is located just a few miles from BER Airport and offers a complimentary shuttle service to and from the airport. The hotel features spacious rooms, a fitness centre, and a restaurant.
By choosing one of these nearby hotels or accommodations, passengers travelling with Austrian Airlines can have a convenient and comfortable stay near BER Airport.
Special Assistance and Accessibility at BER Airport
BER Airport offers several special assistance and accessibility options for passengers with disabilities or special needs. Here are some of the options:
Wheelchair Assistance
Passengers who require a wheelchair can request one from their airline in advance or at the airport. Wheelchair assistance is available from the curb to the gate, and from the gate to the aircraft.
Accessible Restrooms
BER Airport has accessible restrooms throughout the terminals. These restrooms are equipped with grab bars, lowered sinks, and other features to accommodate passengers with disabilities.
TTY Phones
BER Airport has TTY phones located throughout the terminals for passengers who are deaf or hard of hearing.
Visual Paging
BER Airport offers visual paging for passengers who are deaf or hard of hearing. Visual paging displays can be found throughout the terminals.
Service Animals
BER Airport allows service animals to accompany passengers with disabilities. Service animals must be trained to perform a specific task and must be under the control of their handler at all times.
By offering these special assistance and accessibility options, BER Airport ensures that passengers with disabilities or special needs have a comfortable and convenient travel experience.
Austrian Airlines Lounges and Waiting Areas at BER
Austrian Airlines offers several lounges and waiting areas at BER Airport for passengers to relax and unwind before their flight. Here are some of the options:
Austrian Airlines Business Lounge
This lounge is located in Terminal 1 and is available to Business Class passengers and Austrian Airlines Star Alliance Gold members. The lounge features comfortable seating, complimentary food and beverages, and free Wi-Fi.
Lufthansa Business Lounge
This lounge is also located in Terminal 1 and is available to Austrian Airlines passengers who are travelling in Business Class or who have Star Alliance Gold status. The lounge features comfortable seating, complimentary food and beverages, and free Wi-Fi.
Primeclass Lounge
This lounge is located in Terminal 1 and is available to all passengers for a fee. The lounge features comfortable seating, complimentary food and beverages, and free Wi-Fi.
Air France Lounge
This lounge is also located in Terminal 1 and is available to Austrian Airlines passengers who have Star Alliance Gold status or who are travelling in Business Class. The lounge features comfortable seating, complimentary food and beverages, and free Wi-Fi.
By offering these lounges and waiting areas, Austrian Airlines ensures that passengers have a comfortable and relaxing travel experience at BER Airport.
FAQs on BER Austrian Airlines Terminal
Certainly! Here are the answers to the FAQs regarding Austrian Airlines at BER Airport:
Where does Austrian Airlines operate from at BER Airport?
Austrian Airlines operates from Terminal 1 at BER Airport.
How can I check in for my Austrian Airlines flight at BER?
You can check in for your Austrian Airlines flight at BER by using the self-service kiosks located in Terminal 1 or by visiting the Austrian Airlines check-in counter in the same Terminal. Online check-in is also available 47 hours before your scheduled departure.
Where is the check-in counter for Austrian Airlines at BER?
The check-in counter for Austrian Airlines is located in Terminal 1.
How early should I arrive at BER for my Austrian Airlines flight?
It is recommended to arrive at least 3 hours before your international flight departure time.
Does Austrian Airlines offer curbside check-in at BER?
No, Austrian Airlines does not offer curbside check-in at BER Airport.
Where is the baggage claim area for Austrian Airlines at BER?
The baggage claim area for Austrian Airlines is located in Terminal 1.
Does Austrian Airlines offer in-flight entertainment at BER?
Yes, Austrian Airlines offers in-flight entertainment on its flights. Passengers can enjoy a variety of movies, TV shows, music, and games.
How can I find out about flight delays or cancellations for Austrian Airlines at BER?
You can find out about flight delays or cancellations by checking the Austrian Airlines website, using their mobile app, or checking the flight information displayed at BER Airport. Additionally, you can sign up for flight status notifications via email or SMS.
Can I bring my food onboard an Austrian Airlines flight at BER?
Yes, you can bring your food onboard an Austrian Airlines flight.
Does Austrian Airlines offer Wi-Fi on its flights at BER?
Yes, Austrian Airlines offers Wi-Fi on most of its long-haul flights. You can check the availability and purchase options once onboard.
What Terminal does Austrian Airlines fly out of at BER?
Austrian Airlines flies out of Terminal 1 at BER Airport.
What Terminal is Austrian Airlines Arrival at BER?
Austrian Airlines arrives at Terminal 1 at BER Airport.
Where do I pick up arriving passengers at BER?
You can pick up arriving passengers at the arrivals area of Terminal 1. Follow the signs for “Arrivals” and “Baggage Claim.”
Does Austrian Airlines fly out of Terminal 1 BER?
No, Austrian Airlines operates out of Terminal 1 at BER Airport.
Where does Austrian Airlines fly from in BER?
Austrian Airlines flies from Terminal 1 at BER Airport.
What Austrian Airlines Terminal is domestic arrivals at BER?
Austrian Airlines operates international flights only from BER, not domestic flights. All Austrian Airlines operations, including arrivals, are handled at Terminal 1.
