As the national airline of Mauritius, Air Mauritius is proud to offer its passengers a seamless travel experience from the moment they step into STI Airport. The Air Mauritius STI Terminal is strategically located to provide a convenient and efficient departure and arrival process for travelers.
The Air Mauritius Terminal at STI Airport is situated in Terminal 4, which is one of the largest and most modern terminals at the airport. This terminal is known for its spacious layout, ample natural lighting, and a wide range of amenities and services to cater to the needs of passengers.
What is the Air Mauritius STI Terminal Address?
The Air Mauritius STI Terminal is located at Terminal 4 within Cibao International Airport. For your convenience, here’s the full address:
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
The best way for passengers to locate the Air Mauritius terminal would be to check the airline’s website or contact their customer service for the most up-to-date terminal details at STI.
Through these various contact channels, passengers can get information about the location of the Air Mauritius terminal, check-in procedures, flight status, and other queries related to their travel through STI Airport.
STI Air Mauritius Terminal Departures
If you are departing from STI with Air Mauritius, you will need to head to Terminal 4. The Air Mauritius check-in counters are located in the departures area of Terminal 4.
Here are the steps to follow for a smooth departure experience:
Arrive at least 3 hours before your scheduled departure time to allow enough time for check-in, security screening, and other pre-flight procedures.
Head to the Air Mauritius check-in counters in Terminal 4 to check in your luggage and receive your boarding pass.
Proceed to the security checkpoint, where you will need to present your boarding pass and identification documents.
After clearing security, proceed to your departure gate, which can be found on your boarding pass and the terminal monitors.
Boarding typically begins 45 minutes before the scheduled departure time, so be sure to arrive at your gate early.
Once on board, the flight crew will provide a safety briefing and other important information before takeoff.
If you have any questions or concerns during your departure process, don’t hesitate to ask a member of the Air Mauritius or STI Airport staff for assistance. They are there to help ensure your journey is as smooth and stress-free as possible.
Air Mauritius Terminal STI Arrivals
Here are the key details about the Air Mauritius terminal arrivals at STI Airport:
Air Mauritius Terminal STI Arrivals: Passengers arriving on Air Mauritius flights will disembark at Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros City. Terminal 4 is one of the largest and most modern terminals at STI, serving a wide range of international and domestic airlines.
Immigration and Customs: Upon arrival, passengers will proceed to the immigration and customs area within Terminal 4. The terminal is equipped with the latest technology and staffed by experienced personnel to ensure a quick and efficient immigration and customs clearance process.
Baggage Claim: After clearing immigration and customs, passengers can collect their checked luggage from the designated baggage claim areas within Terminal 4. The terminal features modern baggage handling systems to ensure a smooth and timely baggage retrieval process.
The Air Mauritius terminal at STI Airport is designed to provide a seamless and comfortable arrival experience for passengers traveling from Mauritius and other destinations.
Queries Handled by Air Mauritius STI Terminal
Facilities and Services Available at Air Mauritius STI Terminal
The Air Mauritius Terminal at STI Airport, located in Terminal 4, offers a range of facilities and services to make your travel experience as comfortable and convenient as possible. Here are some of the amenities you can expect to find:
Check-in and Baggage Services
Security and Immigration
Food and Beverage
Air Mauritius check-in counters
Baggage drop-off and retrieval
Lost and found services
TSA security checkpoints
Customs and immigration services
A variety of restaurants, cafes, and fast-food options
Duty-free shopping with a range of products including perfumes, cosmetics, tobacco, spirits, and more
Whether you need to grab a quick bite to eat, pick up some last-minute souvenirs, or simply relax before your flight, the Air Mauritius Terminal at STI Airport has you covered. Be sure to arrive early to take full advantage of the facilities and services available to you.
Why Must You Choose Air Mauritius STI Terminal?
There are several reasons why you might choose to fly with Air Mauritius from STI Airport:
Convenient location: STI Airport is one of the largest and busiest airports in the Dominican Republic, with excellent connections to destinations around the world. The Air Mauritius Terminal at STI is located in Terminal 4, which is dedicated to international flights and offers a range of amenities and services.
Comfortable and modern facilities: Air Mauritius Terminal STI operates from a modern and comfortable terminal at STI, with a range of facilities and services to make your travel experience as smooth and enjoyable as possible. The terminal features a variety of restaurants, shops, and other amenities, as well as free Wi-Fi and charging stations for your electronic devices.
Excellent customer service: Air Mauritius Terminal STI is known for its exceptional customer service, with friendly and professional staff who are dedicated to ensuring your comfort and safety throughout your journey. From the moment you arrive at the airport to the moment you reach your destination, you can expect a high level of service and attention to detail from Air Mauritius.
Competitive fares and convenient schedules: Air Mauritius Terminal STI offers competitive fares and a range of flight options to suit your travel needs and budget. Whether you’re traveling for business or pleasure, you can find a flight that fits your schedule and budget with Air Mauritius.
Choosing to fly with Air Mauritius from STI Airport offers a range of benefits, from convenient facilities and excellent customer service to competitive fares and convenient schedules. Whether you’re traveling to Mauritius or connecting to another destination, Air Mauritius is an excellent choice for your next trip.
Tips for First-Time Flyers with Air Mauritius at Cibao International Airport
If you’re a first-time flyer with Air Mauritius at Cibao International Airport, here are some tips to help make your travel experience as smooth and stress-free as possible:
Arrive early: Allow plenty of time to check in, clear security, and find your gate. STI Airport can be busy, so it’s best to arrive at least 3 hours before your scheduled departure time.
Check-in online: To save time at the airport, consider checking in online before you arrive. You can print your boarding pass at home or have it sent to your mobile device.
Review the baggage policy: Make sure you understand Air Mauritius’ baggage policy, including the size and weight restrictions for carry-on and checked luggage. Overweight or oversized bags may result in additional fees.
Know the security procedures: Familiarize yourself with the TSA security procedures to avoid any delays or issues at the checkpoint. This includes knowing what items are allowed in your carry-on and what needs to be placed in your checked luggage.
Stay hydrated and comfortable: Bring an empty water bottle to fill up after security, and wear comfortable clothing and shoes for the flight. Consider bringing a neck pillow, blanket, or other comfort items to help you relax during the flight.
Use airport amenities: Take advantage of the amenities available at STI Airport, including free Wi-Fi, charging stations, and a variety of restaurants and shops. This can help pass the time and make your travel experience more enjoyable.
By following these tips, you can help ensure a smooth and stress-free travel experience with Air Mauritius at STI Airport. And remember, if you have any questions or concerns, don’t hesitate to ask a member of the Air Mauritius or airport staff for assistance. They are there to help make your journey as comfortable and enjoyable as possible.
Parking and Transportation at STI Airport
Cibao International Airport offers several parking and transportation options to help you get to and from the airport with ease. Here’s what you need to know:
Parking
STI Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is available in the central terminal area, while long-term and economy parking is available in remote lots.
You can reserve a parking spot in advance through the airport’s official website, or pay at the time of parking using cash or credit card.
Shuttle buses are available to transport passengers from remote parking lots to the terminal.
Public Transportation
The AirTrain STI is a free train service that connects STI Airport to the Santiago de los Caballeros City subway and Long Island Rail Road. The train runs 24/7 and takes approximately 10-15 minutes to reach the terminals.
The subway and Long Island Rail Road offer connections to Manhattan, Brooklyn, Queens, and other parts of Santiago de los Caballeros City.
Taxi and Rideshare Services
Taxis are available outside of each terminal, with flat-rate fares to Manhattan starting at $52.
Rideshare services such as Uber and Lyft are also available, with designated pick-up areas outside of each terminal.
Car Rentals
Several car rental companies operate at STI Airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.
Car rental counters are located in the arrivals area of each terminal.
When planning your trip to STI Airport, be sure to consider your parking and transportation options and allow plenty of time to get to the airport and through security. With a range of convenient and affordable options available, you can make your travel experience as stress-free as possible.
Air Mauritius STI Terminal Nearby Hotels and Accommodation
If you’re looking for accommodations near the Air Mauritius STI Terminal, there are several hotels and other options to choose from. Here are some nearby options to consider:
Hilton Santiago de los Caballeros STI Airport: Located just a few minutes from the airport, this hotel offers comfortable rooms, on-site dining, and a fitness center. Shuttle service to and from the airport is also available.
Courtyard by Marriott Santiago de los Caballeros STI Airport: This hotel is located just a short drive from the airport and offers comfortable rooms, on-site dining, and a fitness center. Shuttle service to and from the airport is also available.
Crowne Plaza STI Airport Santiago de los Caballeros: Located just a few minutes from the airport, this hotel offers comfortable rooms, on-site dining, and a fitness center. Shuttle service to and from the airport is also available.
Radisson Hotel STI Airport: This hotel is located just a short drive from the airport and offers comfortable rooms, on-site dining, and a fitness center. Shuttle service to and from the airport is also available.
Holiday Inn Express Santiago de los Caballeros STI Airport Area: This budget-friendly hotel is located just a few minutes from the airport and offers comfortable rooms, free breakfast, and a fitness center. Shuttle service to and from the airport is also available.
When choosing accommodations near the Air Mauritius STI Terminal, be sure to consider factors such as proximity to the airport, amenities, and price. With a range of options available, you can find the perfect accommodations for your travel needs and budget.
Special Assistance and Accessibility at Cibao International Airport
Cibao International Airport is committed to providing a safe and accessible travel experience for all passengers, including those with special needs or disabilities. Here are some of the special assistance and accessibility services available at STI Airport:
Wheelchair assistance: If you require wheelchair assistance, you can request it from your airline or at one of the airport’s information desks. Wheelchairs are available for use throughout the airport, and airport staff can assist with boarding and deplaning.
Accessible restrooms: All restrooms at STI Airport are wheelchair accessible and equipped with grab bars, accessible sinks, and stalls.
Elevators and escalators: Elevators and escalators are available throughout the airport to assist passengers with mobility needs.
Service animals: Service animals are welcome at STI Airport and are allowed to accompany passengers throughout the airport.
TTY/TDD services: TTY/TDD services are available at the airport’s information desks and can be used to communicate with airport staff.
Visual paging: Visual paging is available throughout the airport to assist passengers with hearing impairments.
Accessible parking: Accessible parking spaces are available in all airport parking lots, and shuttle buses are equipped with wheelchair lifts.
If you require special assistance or have accessibility needs during your travel through STI Airport, be sure to contact your airline or the airport in advance to make arrangements. Airport staff are available to assist with a range of needs, from wheelchair assistance to visual paging, and are committed to providing a safe and accessible travel experience for all passengers.
Air Mauritius Lounges and Waiting Areas at Cibao International Airport
Air Mauritius passengers traveling through the STI Airport terminal have access to several lounge and waiting area options to enhance their travel experience.
Air France-KLM Lounge
Located in Terminal 4, the Air France-KLM Lounge is available to Air Mauritius business class passengers and eligible frequent flyers.
The STI Air Mauritius Terminal lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, high-speed Wi-Fi, and business facilities.
Plaza Premium Lounge
The Plaza Premium Lounge is another option available to Air Mauritius passengers, regardless of class of travel.
This lounge is also situated within Terminal 4 and provides a quiet and relaxing environment with ample seating, refreshments, and other services.
Passengers can access the Plaza Premium Lounge by purchasing a day pass or using their lounge membership.
Waiting Areas
In addition to the dedicated lounges, Air Mauritius passengers can also utilize the general waiting areas within Terminal 4.
These areas offer comfortable seating, charging stations for electronic devices, and access to various dining and shopping options.
Passengers can spend their time before their flights in these well-appointed waiting areas.
Amenities and Services
The STI Air Mauritius Terminal lounges and waiting areas at STI Airport offer a range of amenities and services to cater to the needs of passengers.
These include complimentary Wi-Fi, power outlets, business facilities, shower rooms, and assistance from dedicated customer service representatives.
By providing these premium lounge and waiting area options, Air Mauritius aims to ensure that its passengers enjoy a comfortable and productive experience while transiting through the STI Airport terminal.
FAQs on STI Airport Terminal Air Mauritius
Here are the answers to the FAQs about Air Mauritius operations at STI Airport:
Where does Air Mauritius operate from at STI Airport?
Air Mauritius operates out of Terminal 4 at Cibao International Airport (STI) in Santiago de los Caballeros City.
How can I check in for my Air Mauritius flight at STI?
Passengers can check in for their Air Mauritius flight at the dedicated Air Mauritius check-in counters located within Terminal 4 at STI Airport. Passengers can also check-in online or via the Air Mauritius mobile app before they arrive at the airport.
Where is the check-in counter for Air Mauritius at STI?
The Air Mauritius check-in counters are situated within Terminal 4 at STI Airport. Passengers should look for the marked Air Mauritius check-in area when arriving at the terminal.
How early should I arrive at STI for my Air Mauritius flight?
It is recommended that passengers arrive at the Air Mauritius terminal at STI Airport at least 2-3 hours before their scheduled departure time to allow ample time for check-in, security screening, and boarding.
Does Air Mauritius offer curbside check-in at STI?
No, Air Mauritius does not currently offer curbside check-in services at STI Airport. Passengers must check-in at the dedicated Air Mauritius counters located inside Terminal 4.
Where is the baggage claim area for Air Mauritius at STI?
Passengers arriving on Air Mauritius flights will collect their checked luggage from the baggage claim area within Terminal 4 at STI Airport.
Does Air Mauritius offer in-flight entertainment at STI?
Yes, Air Mauritius provides in-flight entertainment options on its flights departing from STI Airport, including a selection of movies, TV shows, music, and games.
How can I find out about flight delays or cancellations for Air Mauritius at STI?
Passengers can check the Air Mauritius website, and mobile app, or contact the airline’s customer service for the most up-to-date information on flight delays or cancellations at STI Airport.
Can I bring my food onboard an Air Mauritius flight at STI?
Yes, passengers are generally allowed to bring their food and non-alcoholic beverages onboard Air Mauritius flights departing from STI Airport, as long as it complies with the airline’s carry-on policies.
Does Air Mauritius offer Wi-Fi on its flights at STI?
Yes, Air Mauritius provides in-flight Wi-Fi connectivity on its flights departing from STI Airport, allowing passengers to stay connected during their journey.
What Terminal does Air Mauritius fly out of at STI?
Air Mauritius operates out of Terminal 4 at Cibao International Airport (STI).
What Terminal is Air Mauritius Arrival at STI?
Passengers arriving on Air Mauritius flights will disembark at Terminal 4 at STI Airport.
Where do I pick up arriving passengers at STI?
Arriving passengers can be picked up from the designated passenger pick-up and drop-off areas located outside of Terminal 4 at STI Airport.
Does Air Mauritius fly out of Terminal 4 STI?
Yes, Air Mauritius operates its flights out of Terminal 4 at Cibao International Airport (STI).
Where does Air Mauritius fly from in STI?
Air Mauritius flights depart from Terminal 4 at STI Airport.
What Air Mauritius Terminal is domestic arrivals at STI?
Air Mauritius does not operate any domestic flights at STI Airport. All Air Mauritius flights arriving at STI are international arrivals, which are processed through Terminal 4.
