Air Canada LIS Terminal – Lisbon Portela Airport


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When it comes to air travel, convenience and efficiency are paramount. For those traveling with Air Canada through Lisbon Portela Airport (LIS) in Lisbon, the airline’s dedicated terminal offers a seamless and enjoyable experience. The Air Canada LIS Terminal is located in Terminal 7 of the airport. This modern and well-equipped facility is designed to cater to the needs of Air Canada passengers, providing a range of amenities and services to make their journey as smooth as possible.
Air Canada LIS Terminal - Lisbon Portela Airport

What is the Air Canada LIS Terminal Address?

The Air Canada LIS Terminal is located at Terminal 7 of Lisbon Portela Airport. The address for Terminal 7 is:

Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal

Terminal 7 is one of the main terminals at LIS Airport and serves as the hub for American Airlines, as well as being used by several other airlines, including Air Canada. The terminal is easily accessible by car, taxi, or public transportation, and offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers.

How to Contact Air Canada Terminal LIS?

If you need to contact the Air Canada Terminal at LIS Airport, there are several ways to do so. Here are some options:
Airport Name Lisbon Portela Airport
Lisbon Portela Airport Address Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
Lisbon Portela Airport Phone Number +1-877-445-3112 /  351 21 841 3500
Air Canada Contact Number 000 800 040 1885
Lisbon Portela Airport Code LIS
Air Canada Ticket Counter Hours 24/7
Type International
Air Canada LIS Terminals Terminal 7
Air Canada Official Website https://www.aircanada.com/home/ca/en/aco/flights
Official YouTube https://www.youtube.com/user/aircanada
Official Twitter https://x.com/AirCanada
Official Facebook https://www.facebook.com/aircanada
Official Instagram https://www.instagram.com/aircanada/
When contacting the Air Canada Terminal at LIS, be sure to have your booking reference, flight details, or any other relevant information ready to help the representatives assist you efficiently. The Air Canada team at LIS is committed to providing a high level of customer service to all passengers.

LIS Air Canada Terminal Departure

For passengers departing on Air Canada flights from Lisbon Portela Airport (LIS), the Air Canada Terminal provides a seamless and efficient departure experience.
    • Check-In and Baggage Drop-Off: The Air Canada Terminal at LIS features spacious and well-organized check-in areas. Passengers can easily locate the Air Canada check-in counters, where they can complete the check-in process, check any bags, and obtain their boarding passes. The baggage drop-off points are conveniently located near the check-in counters, allowing travelers to quickly hand over their checked luggage before proceeding to security.
    • Security Checkpoint: The Air Canada Terminal at LIS has a dedicated security checkpoint area that is designed to minimize wait times and facilitate a smooth transition for departing passengers. Travelers are advised to arrive at the terminal with enough time to clear security, as wait times can vary depending on the time of day and volume of passengers. The security personnel at the Air Canada Terminal are trained to provide efficient and courteous service.
    • Departure Gates: Once through security, passengers can access the departure gates within the Air Canada Terminal. The gates are well-marked and easily accessible, allowing travelers to find their assigned boarding area with ease. The departure lounges are equipped with comfortable seating, power outlets, and other amenities to ensure a pleasant waiting experience before boarding the aircraft.
    • Flight Information and Boarding: Real-time flight information displays are prominently placed throughout the Air Canada Terminal, keeping passengers updated on their flight status and boarding times. When it’s time to board, the gate agents will make announcements and guide passengers through the boarding process in an organized and efficient manner.
The Air Canada Terminal at LIS Airport is designed to provide a stress-free and seamless departure experience for all Air Canada passengers. By offering convenient check-in, efficient security, and well-appointed departure areas, the terminal ensures a smooth start to the journey.

Air Canada Terminal LIS Arrivals

When arriving at LIS Airport on an Air Canada flight, you will be landing at Terminal 7, which serves as the hub for American Airlines and several other carriers, including Air Canada. Here’s what you can expect when arriving at the Air Canada Terminal at LIS:
    • Immigration and Customs: Upon arrival, you will need to clear immigration and customs. Follow the signs to the appropriate area, and have your passport and any necessary documents ready. Once you’ve cleared immigration and customs, you can proceed to baggage claim.
    • Baggage Claim: Head to the baggage claim area in Terminal 7 to retrieve your checked luggage. The baggage claim area is located near the customs exit. You can check the flight information displays to find the correct baggage carousel for your flight.
The Air Canada Terminal at LIS Airport is designed to provide a seamless and efficient arrival experience for all Air Canada passengers, ensuring a smooth transition from the aircraft to their final destination.
Air Canada LIS Terminal - Lisbon Portela Airport

Queries Handled by Air Canada LIS Terminal

The Air Canada Terminal at LIS Airport is equipped to handle a wide range of queries and issues that passengers may encounter during their journey. Here are some examples of the types of queries that the Air Canada Terminal at LIS can assist with:
    • Flight Information: If you have questions about your flight, such as the departure time, gate number, or any delays or cancellations, the Air Canada Terminal at LIS can provide you with up-to-date information.
    • Check-In: If you need assistance with checking in for your flight or have questions about baggage allowances, the Air Canada Terminal at LIS can help.
    • Baggage Services: If you have lost or damaged luggage, or if your luggage has been delayed, the Air Canada Terminal at LIS can assist with filing a claim and tracking down your bags.
    • Ticketing: If you need to make changes to your ticket or have questions about your itinerary, the Air Canada Terminal at LIS can help.
    • General Information: If you have questions about airport facilities, services, or transportation options, the Air Canada Terminal at LIS can provide information and assistance.
The Air Canada staff at the LIS Terminal are trained to provide prompt and courteous assistance to all passengers, ensuring a seamless and enjoyable travel experience. Passengers are encouraged to approach the Air Canada counters or information desks within the terminal for any queries or support they may need.

Facilities and Services Available at Air Canada LIS Terminal

The Air Canada Terminal at LIS Airport offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Here are some of the amenities that you can expect to find at the Air Canada Terminal at LIS:
    • Check-In: The LIS Air Canada Terminal features check-in desks where you can check in for your flight and drop off any checked luggage.
    • Security: The LIS Air Canada Terminal is equipped with a security checkpoint to ensure the safety and security of all passengers.
    • Departure Gates: The LIS Air Canada Terminal has several departure gates where passengers can board their flights.
    • Baggage Claim: Upon arrival, passengers can retrieve their checked luggage from the baggage claim area in Terminal 7.
    • Restaurants and Shops: The LIS Air Canada Terminal features a variety of restaurants and shops where passengers can grab a bite to eat, do some shopping, or pick up any last-minute travel essentials.
    • Currency Exchange: The LIS Air Canada Terminal features a currency exchange service, where passengers can exchange foreign currency for U.S. dollars.
    • Wi-Fi: The LIS Air Canada Terminal offers free Wi-Fi to all passengers, allowing you to stay connected while you wait for your flight.
The LIS Air Canada Terminal is designed to provide a comfortable and convenient travel experience for passengers, with a range of facilities and services to meet their needs.

Why Must You Choose Air Canada LIS Terminal?

There are several compelling reasons why travelers should choose to fly through the Air Canada Terminal at Lisbon Portela Airport (LIS):
    • Convenience and Efficiency: The Air Canada Terminal is designed to provide a streamlined and hassle-free experience for passengers. From the well-organized check-in and baggage drop-off areas to the dedicated security checkpoint and modern departure lounges, the terminal is optimized to minimize wait times and facilitate a smooth journey.
    • Comprehensive Amenities: The Air Canada Terminal at LIS offers a wide range of amenities and services to cater to the needs of all passengers. From dining options and retail stores to passenger lounges and ground transportation access, the terminal is equipped to ensure a comfortable and enjoyable travel experience.
    • Premium Passenger Experience: For Air Canada’s premium passengers, the terminal features the airline’s Maple Leaf Lounge, providing an elevated travel experience with exclusive amenities, such as complimentary food and beverages, business facilities, and private spaces.
    • Exceptional Customer Service: The Air Canada staff at the LIS Terminal are known for their exceptional customer service. Passengers can expect friendly and knowledgeable assistance with flight information, baggage handling, rebooking, and any other queries or concerns they may have.
    • Seamless Connections: For passengers connecting through LIS, the Air Canada Terminal’s convenient layout and well-organized facilities make it easy to navigate between flights. The terminal’s integration with the airport’s ground transportation options also ensures a smooth transition to the next leg of the journey.
    • Trusted Airline Brand: As the flag carrier of Canada, Air Canada is a well-established and reputable airline with a strong reputation for safety, reliability, and quality service. Choosing to travel through the Air Canada Terminal at LIS allows passengers to benefit from the airline’s expertise and commitment to excellence.
By opting to fly through the Air Canada Terminal at LIS Airport, travelers can enjoy a superior travel experience that combines convenience, comfort, and exceptional customer service. This makes the Air Canada Terminal the ideal choice for those seeking a hassle-free and enjoyable journey through one of the busiest airports in the world.

Tips for First-Time Flyers with Air Canada at Lisbon Portela Airport

If you’re a first-time flyer with Air Canada at Lisbon Portela Airport, here are some tips to help make your travel experience as smooth and stress-free as possible:
    • Arrive Early: Allow plenty of time to get to the airport and check-in for your flight. It’s recommended to arrive at least 3 hours before your scheduled departure time.
    • Check-In Online: Save time at the airport by checking in online up to 24 hours before your flight. You can print your boarding pass at home or download it to your mobile device.
    • Know Your Terminal: The Air Canada Terminal at LIS is located in Terminal 7. Make sure you know which terminal you need to go to and allow extra time to get there.
    • Check Your Baggage Allowance: Make sure you know how much baggage you’re allowed to bring on your flight and weigh your bags before you leave home to avoid any surprises at the airport.
    • Pack Smart: Make sure you pack all necessary travel documents, including your passport, boarding pass, and any visas or other required documents. Also, pack any essential items, such as medication, in your carry-on luggage.
    • Dress Comfortably: Wear comfortable clothing and shoes for your flight, and bring a sweater or jacket in case it gets cold on the plane.
    • Stay Hydrated: Drink plenty of water before and during your flight to stay hydrated. Avoid alcohol and caffeine, which can dehydrate you.
    • Bring Snacks: Bring some snacks with you on the plane, especially if you have dietary restrictions or allergies.
    • Follow Security Procedures: Follow all security procedures at the airport, including removing your shoes and any metal objects before going through the metal detector.
    • Relax and Enjoy Your Flight: Once you’re on the plane, sit back, relax, and enjoy the flight. If you have any questions or concerns, don’t hesitate to ask the flight attendants for assistance.
By following these tips, first-time flyers with Air Canada at LIS Airport can look forward to a hassle-free and pleasant travel experience, setting the stage for many more enjoyable journeys to come.

Parking and Transportation at LIS Airport

There are several parking and transportation options available at Lisbon Portela Airport:
    • Parking: LIS Airport offers a variety of parking options, including short-term, long-term, and economy parking. Short-term parking is available in the terminal parking garages, while long-term parking is available in the long-term parking lot. Economy parking is available at the Blue and Green lots, which are located further away from the terminals but offer a shuttle service to and from the terminals.
    • Taxi: Taxis are available at LIS Airport and can be found at the taxi stands located outside of each terminal. The fare to Manhattan is a flat rate of $52, plus any tolls and tip.
    • Rideshare: Rideshare services such as Uber and Lyft are available at LIS Airport. Passengers can use the app to request a ride and meet their driver at the designated pickup location outside of the terminal.
    • Public Transportation: The AirTrain is a rail service that connects LIS Airport to the Lisbon City Subway and Long Island Rail Road (LIRR) systems. Passengers can take the AirTrain to the Jamaica or Howard Beach stations and transfer to the subway or LIRR to continue their journey into the city.
    • Car Rental: Several car rental companies have locations at LIS Airport, including Avis, Budget, Enterprise, Hertz, and National. Passengers can rent a car at the airport and return it at a different location if needed.
    • Shuttle Services: Several shuttle services are available at LIS Airport, including shared-ride vans, private sedans, and limousines. These services can be booked in advance or on demand at the airport.
There are several parking and transportation options available at LIS Airport, depending on your needs and budget. It’s recommended to plan and consider the most convenient and cost-effective option for your travel needs.

Air Canada LIS Terminal Nearby Hotels and Accommodation

For passengers traveling through the Air Canada Terminal at Lisbon Portela Airport (LIS), there are several nearby hotels and accommodation options to consider:
Courtyard by Marriott Lisbon LIS Airport Located just 0.5 miles from the Air Canada Terminal Offers a free airport shuttle service for guests Features an on-site restaurant, fitness center, and indoor pool
Fairfield Inn & Suites by Marriott Lisbon LIS Airport Situated 1 mile from the Air Canada Terminal Provides a complimentary airport shuttle Amenities include a 24-hour fitness center and business center
Hilton Garden Inn Lisbon/LIS Airport Approximately 1 mile from the Air Canada Terminal Offers a free airport shuttle service Includes an on-site restaurant, bar, and indoor pool
Holiday Inn Express LIS Airport Located 1.5 miles from the Air Canada Terminal Provides a free 24-hour airport shuttle Features a fitness center and business facilities
Hampton Inn Lisbon – LIS Airport Situated 2 miles from the Air Canada Terminal Offers a complimentary airport shuttle Amenities include a fitness center and free hot breakfast
Hyatt Place Lisbon/LIS Airport Located 2.5 miles from the Air Canada Terminal Provides a free airport shuttle service Includes an on-site restaurant, bar, and 24-hour market
These hotels offer convenient proximity to the Air Canada Terminal, as well as complimentary airport shuttle services to make the transportation to and from the airport seamless for passengers. Many also feature a range of amenities, such as dining options, fitness facilities, and business centers, to cater to the needs of travelers. Passengers are advised to research and book their accommodations in advance, especially during peak travel seasons, to ensure availability and secure the best rates.

Special Assistance and Accessibility at Lisbon Portela Airport

Lisbon Portela Airport (LIS) is committed to providing special assistance and accommodations for travelers with disabilities or special needs. Here are some of the services and accommodations available at LIS Airport:
    • Wheelchair Assistance: LIS Airport provides wheelchair assistance to passengers who require it. Passengers can request wheelchair assistance through their airline or at the airport.
    • Accessible Restrooms: LIS Airport has accessible restrooms located throughout the airport, including family restrooms and companion care restrooms.
    • Service Animals: Service animals are welcome at LIS Airport. Passengers traveling with service animals should inform their airline and airport personnel in advance.
    • TDD/TTY Phones: LIS Airport has TDD/TTY phones located throughout the airport for passengers who are deaf or hard of hearing.
    • Visual Paging: LIS Airport provides visual paging for passengers who are deaf or hard of hearing. Passengers can request visual paging through the airport’s guest services.
    • Accessible Parking: LIS Airport has accessible parking spaces located throughout the airport, including in the terminal parking garages and long-term parking lots.
    • Accessible Transportation: LIS Airport provides accessible transportation options, including wheelchair-accessible taxis and shuttle services.
The LIS Airport is committed to ensuring that all passengers have a comfortable and accessible travel experience. If you require special assistance or accommodations, it’s recommended to inform your airline and airport personnel in advance to ensure that your needs are met.

Air Canada Lounges and Waiting Areas at Lisbon Portela Airport

Air Canada operates a Maple Leaf Lounge at Lisbon Portela Airport (LIS) for eligible passengers. Here are some details about the Air Canada Lounge at LIS Airport:
    • Location: The Air Canada Maple Leaf Lounge is located in Terminal 7 at LIS Airport.
    • Access: Access to the Air Canada Maple Leaf Lounge is available to eligible passengers, including those traveling in Air Canada’s Business Class, Altitude Super Elite 100K, and Star Alliance Gold members. Passengers can also purchase day passes to the lounge.
    • Amenities: The Air Canada Maple Leaf Lounge at LIS Airport offers a range of amenities, including complimentary food and beverages, comfortable seating, free Wi-Fi, and workstations with printers.
    • Hours: The Air Canada Maple Leaf Lounge at LIS Airport is open daily from 4:30 AM to 11:00 PM.
    • Waiting Areas: In addition to the Air Canada Maple Leaf Lounge, LIS Airport offers several waiting areas throughout the terminals. These areas include seating, charging stations, and food and beverage options.
The Air Canada Maple Leaf Lounge at LIS Airport provides a comfortable and convenient waiting area for eligible passengers. If you’re not eligible for lounge access, LIS Airport offers several waiting areas throughout the terminals to ensure a comfortable travel experience.

FAQs on LIS Airport Terminal Air Canada

Where does Air Canada operate from at LIS Airport?
Air Canada operates from Terminal 7 at LIS Airport.
How can I check-in for my Air Canada flight at LIS?
You can check in for your Air Canada flight at LIS either online through the Air Canada website or mobile app or at the check-in counters located in Terminal 7.
Where is the check-in counter for Air Canada at LIS?
The check-in counters for Air Canada are located in Terminal 7 at LIS Airport.
How early should I arrive at LIS for my Air Canada flight?
It is recommended to arrive at least 3 hours before your international flight and at least 2 hours before your domestic flight.
Does Air Canada offer curbside check-in at LIS?
No, Air Canada does not offer curbside check-in at LIS Airport.
Where is the baggage claim area for Air Canada at LIS?
The baggage claim area for Air Canada is located in Terminal 7.
Does Air Canada offer in-flight entertainment at LIS?
Yes, Air Canada offers in-flight entertainment on its flights departing from LIS.
How can I find out about flight delays or cancellations for Air Canada at LIS?
You can find out about flight delays or cancellations by checking the Air Canada website, or mobile app, or by signing up for flight notifications.
Can I bring my food onboard an Air Canada flight at LIS?
Yes, you can bring your food onboard an Air Canada flight, subject to security regulations.
Does Air Canada offer Wi-Fi on its flights at LIS?
Yes, Air Canada offers Wi-Fi on most of its flights.
What terminal does Air Canada fly out of at LIS?
Air Canada flies out of Terminal 7 at LIS.
What terminal is Air Canada’s arrival at LIS?
Air Canada arrivals are also at Terminal 7 at LIS.
Where do I pick up arriving passengers at LIS?
You can pick up arriving passengers at the arrivals area in Terminal 7 at LIS.
Does Air Canada fly out of Terminal 4 at LIS?
No, Air Canada operates out of Terminal 7 at LIS.
Where does Air Canada fly from in LIS?
Air Canada flights depart from Terminal 7 at LIS.
What Air Canada terminal is for domestic arrivals at LIS?
Air Canada operates all arrivals, both domestic and international, at Terminal 7 at LIS.

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