Lion Air ROC Terminal – Greater Rochester International Airport


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ROC Airport, one of the busiest international airports in the American States, is home to the Lion Air Terminal. As a leading airline, Lion Air has established its presence at this strategic location, providing passengers with a seamless travel experience. The Lion Air ROC Terminal is conveniently located and easily accessible. The terminal offers a spacious and modern environment, designed to cater to the needs of both domestic and international travelers.
Lion Air ROC Terminal - Greater Rochester International Airport
Lion Air, a leading Indonesian airline, operates flights to and from ROC Airport, providing a vital link between the American States and Southeast Asia. The airline uses Terminal 4 at ROC, a state-of-the-art facility designed to accommodate the needs of international travelers.

What is the Lion Air ROC Terminal Address?

The Lion Air operates from Terminal 4 at Greater Rochester International Airport (ROC). The address for Terminal 4 is:

1200 Brooks Ave, Rochester, NY 14624, American States

Please note that this is the general address for Terminal 4 at ROC Airport. It is always recommended to check with Lion Air or the airport’s official website for the most accurate and up-to-date information regarding terminal locations and addresses.

How to Contact Lion Air Terminal ROC?

The best way to contact Lion Air Terminal at ROC Airport is to reach out to their customer service. You can find their contact information on the Lion Air official website or through the following methods:
Airport Name Greater Rochester International Airport
Greater Rochester International Airport Address 1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone Number +1-877-445-3112 /  1 585-753-7000
Lion Air Contact Number (+6221) 633 8345
Greater Rochester International Airport Code ROC
Lion Air Ticket Counter Hours 24/7
Type International
Lion Air ROC Terminals Terminal 4
Lion Air Official Website http://www.lionair.co.id/
Official YouTube https://www.youtube.com/c/LionAirGroup
Official Twitter https://www.twitter.com/lionairgroup
Official Facebook https://www.facebook.com/LionAirGroup
Official Instagram https://www.instagram.com/pramugari.lionair/
Passengers would need to refer to the information provided by the airline or the airport itself for any inquiries or assistance related to their travel through ROC Airport.

ROC Lion Air Terminal Departures

Lion Air is an Indonesian airline that has a dedicated terminal or gates at Greater Rochester International Airport (ROC) in Rochester. Passengers traveling with Lion Air would likely use one of the terminals at ROC, depending on their flight itinerary and gate assignments. The departure process for Lion Air passengers would be similar to that of other airlines using the airport. Some general information about departures at ROC Airport includes:
    • Lion Air Terminal ROC Passengers should check their airline’s website or contact their airline directly to get information about their specific flight, check-in, and departure details.
    • Departure gates and terminals can vary, so passengers need to arrive at the airport with enough time to navigate to the correct terminal and gate.
    • ROC Airport has comprehensive signage and information displays to help passengers find their way to the correct departure areas.
    • Lion Air Terminal ROC Passengers should allow enough time for security screening and other pre-departure procedures.
Lion Air passengers would need to rely on the general guidance and resources provided by ROC Airport and their airline to manage their departure experience. The lack of a dedicated Lion Air terminal means there are no specific departure details to report.

Lion Air Terminal ROC Arrivals

For arrivals on Lion Air flights at ROC Airport, passengers will also follow the process. Some general information about arrivals at ROC Airport includes:
    • Lion Air Terminal ROC Passengers should check their airline’s website or contact their airline directly to get information about their specific flight arrival details.
    • Arrival gates and terminals can vary, so passengers need to be aware of the terminal and gate where their flight will be arriving.
    • ROC Airport has comprehensive signage and information displays to help passengers navigate to the correct baggage claim and ground transportation areas.
    • ROC Lion Air Terminal Passengers will need to proceed through immigration and customs formalities upon arrival, depending on their travel itinerary.
It’s important to note that the arrival process may vary depending on the passenger’s specific circumstances, such as their citizenship and travel history.
Lion Air ROC Terminal - Greater Rochester International Airport

Queries Handled by Lion Air ROC Terminal

The Lion Air customer service team at ROC Airport is equipped to handle a wide range of queries and provide assistance with various aspects of the travel experience. Some of the queries that can be handled by the Lion Air ROC Terminal include:
    • Flight Information: The ROC Lion Air Terminal team can provide information on flight schedules, delays, cancellations, and other flight-related inquiries.
    • Check-In: The ROC Lion Air Terminal team can assist with check-in procedures, including seat assignments, baggage drop-off, and issuing boarding passes.
    • Baggage: Queries related to baggage, such as size and weight restrictions, lost or damaged luggage, and baggage tracking can be handled by the Lion Air team.
    • Immigration and Customs: The team can guide immigration and customs procedures, as well as any required travel documents.
By providing assistance with these and other queries, the Lion Air ROC Terminal team helps ensure a smooth and enjoyable travel experience for passengers.

Facilities and Services Available at Lion Air ROC Terminal

The Lion Air Terminal at ROC Airport, located in Terminal 4, offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Some of the facilities and services available at the Lion Air ROC Terminal include:
    • Check-In Counters: ROC Lion Air TerminalPassengers can check in for their flights at the Lion Air counters located within Terminal 4.
    • Baggage Services: The ROC Lion Air Terminal offers baggage services, including baggage drop-off, retrieval, and storage.
    • Security Screening: The ROC Lion Air Terminal is equipped with modern security screening equipment and personnel to ensure the safety and security of all passengers.
    • Duty-Free Shopping: ROC Lion Air Terminal Passengers can take advantage of duty-free shopping options, including a wide range of products such as perfumes, electronics, and souvenirs.
    • Food and Beverage: The ROC Lion Air Terminal offers a variety of dining options, from fast food to sit-down restaurants, to suit different tastes and budgets.
    • Accessibility: The ROC Lion Air Terminal is fully accessible to passengers with disabilities, with features such as wheelchair-accessible restrooms and elevators.
By offering these and other facilities and services, the Lion Air ROC Terminal provides a convenient and comfortable travel experience for passengers.

Why Must You Choose Lion Air ROC Terminal?

There are several reasons why passengers may choose to fly with Lion Air from ROC Airport and use the Lion Air ROC Terminal:
    • Convenience: The Lion Air ROC Terminal is located in Terminal 4, one of the most convenient terminals at ROC Airport, with easy access to ground transportation and other airport amenities.
    • Comfort: The Lion Air ROC Terminal offers a range of facilities and services to ensure a comfortable and enjoyable travel experience for passengers, including duty-free shopping, dining options, lounges, and accessibility features.
    • Reliability: ROC Lion Air Terminal is a reputable airline with a strong track record of on-time performance and customer satisfaction. Passengers can trust that their flights will depart and arrive on schedule, and that their travel experience will be hassle-free.
    • Affordability: ROC Lion Air Terminal offers competitive fares for its flights from ROC Airport, making it an affordable option for passengers seeking a high-quality travel experience without breaking the bank.
    • Customer Service: The ROC Lion Air Terminal customer service team at ROC Airport is dedicated to providing exceptional service and assistance to passengers, ensuring that their travel experience is smooth and stress-free.
By choosing the Lion Air ROC Terminal, passengers can enjoy a convenient, comfortable, reliable, affordable, and customer-focused travel experience.

Tips for First-Time Flyers with Lion Air at Greater Rochester International Airport

Here are some tips for first-time flyers with Lion Air at Greater Rochester International Airport:
    • Check-In Early: It’s recommended to arrive at the airport at least three hours before your scheduled departure time to allow ample time for check-in, security screening, and other pre-flight procedures.
    • Bring Necessary Documents: Make sure to bring all necessary travel documents, including your passport, boarding pass, and any required visas or travel authorizations.
    • Familiarize Yourself with Baggage Restrictions: Be aware of Lion Air’s baggage restrictions, including size and weight limits, to avoid any unexpected fees or delays.
    • Pack Essentials in Your Carry-On: Pack essential items such as medication, valuables, and important documents in your carry-on luggage to ensure they are easily accessible during your flight.
    • Follow Security Procedures: Follow all security procedures, including removing metal objects from your pockets placing them in the security bins, and removing your shoes and belt if required.
    • Stay Hydrated: Stay hydrated during your flight by drinking plenty of water and avoiding alcohol and caffeine.
    • Be Courteous to Fellow Passengers: Be respectful of fellow passengers by keeping noise levels low, using headphones when listening to music or watching videos, and being mindful of personal space.
By following these tips, first-time flyers with Lion Air at Greater Rochester International Airport can enjoy a smooth and stress-free travel experience.

Parking and Transportation at ROC Airport

Greater Rochester International Airport offers several parking and transportation options for passengers:
    • Parking: ROC Airport offers both short-term and long-term parking options. Short-term parking is available at all terminals, while long-term parking is available at the airport’s long-term parking lot. Passengers can also take advantage of valet parking services at some terminals.
    • Public Transportation: ROC Airport is served by several public transportation options, including the AirTrain, which connects the airport to the Rochester City subway and Long Island Rail Road systems. Passengers can also take advantage of bus and shuttle services to and from the airport.
    • Taxis and Ride-Sharing Services: Taxis and ride-sharing services such as Uber and Lyft are available at ROC Airport. Passengers can find designated pick-up and drop-off areas for these services outside of each terminal.
    • Car Rentals: Several car rental companies operate at ROC Airport, including Avis, Hertz, and Enterprise. Passengers can find car rental counters and pick-up locations at the airport’s rental car center.
    • Private Transportation: Passengers can also arrange for private transportation services such as limousines or private cars to and from ROC Airport.
By offering these parking and transportation options, ROC Airport provides passengers with convenient and flexible travel solutions.

Lion Air ROC Terminal Nearby Hotels and Accommodation

There are several nearby hotels and accommodations located near the Lion Air ROC Terminal at Greater Rochester International Airport. Here are some options for passengers looking for a place to stay:
    • Courtyard by Marriott Rochester ROC Airport: Located just minutes from the airport, this hotel offers comfortable accommodations and convenient amenities such as a fitness center, restaurant, and free airport shuttle service.
    • Hilton Rochester ROC Airport: This upscale hotel is located just 1.5 miles from ROC Airport and offers a range of amenities such as a fitness center, restaurant, and indoor pool.
    • Fairfield Inn & Suites by Marriott Rochester ROC Airport: This hotel offers comfortable accommodations and convenient amenities such as a fitness center, free breakfast, and free airport shuttle service.
    • Hampton Inn Rochester ROC: This hotel offers comfortable accommodations and convenient amenities such as a fitness center, free breakfast, and free airport shuttle service.
    • Comfort Inn ROC Airport: This budget-friendly hotel offers comfortable accommodations and convenient amenities such as free breakfast, free Wi-Fi, and free airport shuttle service.
By choosing one of these nearby hotels and accommodations, passengers can enjoy a convenient and comfortable stay near the Lion Air ROC Terminal at Greater Rochester International Airport.

Special Assistance and Accessibility at Greater Rochester International Airport

Greater Rochester International Airport offers a range of special assistance and accessibility services to ensure that all passengers have a comfortable and stress-free travel experience. Here are some of the services available:
    • Wheelchair Assistance: ROC Airport offers wheelchair assistance for passengers with mobility impairments. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
    • Accessible Parking: ROC Airport offers accessible parking spaces for passengers with disabilities. These spaces are located in all airport parking lots and are marked with the International Symbol of Access.
    • Service Animal Relief Areas: ROC Airport provides service animal relief areas for passengers traveling with service animals. These areas are located in each terminal and are equipped with waste disposal bags and other amenities.
    • TDD/TTY Services: ROC Airport offers TDD/TTY services for passengers who are deaf or hard of hearing. These services are available at the airport’s information desks and can be used for making phone calls, sending messages, and accessing information.
    • Visual Paging: ROC Airport offers visual paging services for passengers who are deaf or hard of hearing. This service can be used to make announcements or provide information in a visual format.
By offering these special assistance and accessibility services, ROC Airport is committed to providing a welcoming and inclusive travel experience for all passengers.

Lion Air Lounges and Waiting Areas at Greater Rochester International Airport

Lion Air operates lounges or waiting areas at Greater Rochester International Airport. Passengers traveling with Lion Air can access a range of lounges and waiting areas at the airport through third-party providers. Here are some options:
    • Air France Lounge: Located in Terminal 1, this lounge offers a range of amenities such as comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • Wingtips Lounge: Located in Terminal 4, this lounge offers a range of amenities such as comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • The Club at ROC: Located in Terminal 4, this lounge offers a range of amenities such as comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
    • British Airways Galleries Lounge: Located in Terminal 7, this lounge offers a range of amenities such as comfortable seating, complimentary food and beverages, Wi-Fi, and shower facilities.
Passengers can access these lounges by purchasing a day pass or through membership programs such as Priority Pass. By offering access to these lounges and waiting areas, ROC Airport provides passengers with a range of options for a comfortable and relaxing travel experience.

FAQs on ROC Airport Terminal Lion Air

Where does Lion Air operate from at ROC Airport?
Lion Air operates from Terminal 4 at ROC Airport.
How can I check in for my Lion Air flight at ROC?
Passengers can check in for their Lion Air flight at ROC by using the airport’s self-service kiosks or by visiting the Lion Air check-in counter located in Terminal 4.
Where is the check-in counter for Lion Air at ROC?
The check-in counter for Lion Air at ROC is located in Terminal 4.
How early should I arrive at ROC for my Lion Air flight?
It is recommended that passengers arrive at ROC at least 3 hours before their scheduled departure time for international flights and at least 2 hours before for domestic flights.
Does Lion Air offer curbside check-in at ROC?
Lion Air does not currently offer curbside check-in at ROC.
Where is the baggage claim area for Lion Air at ROC?
The baggage claim area for Lion Air at ROC is located in Terminal 4.
Does Lion Air offer in-flight entertainment at ROC?
Lion Air does not currently offer in-flight entertainment on its flights at ROC.
How can I find out about flight delays or cancellations for Lion Air at ROC?
Passengers can find out about flight delays or cancellations for Lion Air at ROC by checking the airport’s flight status board or by contacting Lion Air directly.
Can I bring my food onboard a Lion Air flight at ROC?
Passengers are allowed to bring their food onboard Lion Air flights at ROC, subject to certain restrictions.
Does Lion Air offer Wi-Fi on its flights at ROC?
Lion Air does not currently offer Wi-Fi on its flights at ROC.
What Terminal does Lion Air fly out of at ROC?
Lion Air flies out of Terminal 4 at ROC.
What Terminal is Lion Air Arrival at ROC?
Lion Air arrivals at ROC are also at Terminal 4.
Where do I pick up arriving passengers at ROC?
Passengers can pick up arriving passengers at ROC at the designated pick-up area located outside of each terminal.
Does Lion Air fly out of Terminal 4 ROC?
Yes, Lion Air does fly out of Terminal 4 at ROC.
Where does Lion Air fly from in ROC?
Lion Air flies from Terminal 4 at ROC.
What Lion Air Terminal is domestic arrivals at ROC?
The Lion Air Terminal for domestic arrivals at ROC is also Terminal 4.

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